Administrative Specialist

The Department of Educational Psychology develops and applies cutting-edge scientific knowledge concerning: the psychological and social processes that underlie learning; the design of effective instruction; the factors affecting the mental health of learners of all ages; and the methodological tools required to generate this knowledge. The department is consistently ranked as one of the nation's best graduate programs in this field.

Educational Psychology is seeking an enthusiastic, motivated, and detail-orientated individual committed to providing exceptional customer service to the department's graduate students, faculty, staff, families, and community members.

This position serves as the primary administrative staff for the department and the School Psychology Training Clinics. This individual will support the diverse needs of the department including curricular needs, finance-related tasks, administrative requests, records management, procurement and human resource needs.

As support to the School Psychology Training Clinics, this person will communicate with clients and their families, along with school personnel, and medical professionals to schedule and follow up with individuals. They will support the financial tasks related to billing, accounts payable and supply ordering.

Individuals with exceptional customer service skills, those highly adaptable to change and experience working with a wide-range of individuals and abilities will be successful in this position.

This position has the potential to work remotely upon successful completion of training and within the work rules of the department.

• Assists, recommends, and advises staff on unit or program administrative issues and budgetary problems. Provides procurement, accounts receivable and payable support.

• Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities

• Schedules logistics and secures resources for a designated work unit to contribute to the day-to-day operational success

• Provide support to students and faculty with enrollment authorizations following university and department policies and procedures. Assists with curricular-related entry and manages the course evaluation process.

• Manage and oversee the operational aspects of the School Psychology Training Clinic and the Student Assessment Services Training Clinic competently and efficiently. Schedule appointments and program and clinic meetings; manage client materials and use of training facilities; and assist with facilities management of program and clinic space.

Educational Psychology

Minimum $54,000 per 12-months and is negotiable based on experience and qualifications.

• Minimum of two years of experience working in an office setting providing high-level support.
• Exceptional customer service skills with a solutions oriented mindset.
• Ability to communicate effectively using a variety of methods and technology. Demonstrated strong interpersonal and communication skills that contribute to positive and productive workplace relationships and effective partnerships.
• Experience managing multiple tasks, timelines, and schedules while maintaining high quality work.
• Ability to work independently and as part of a team to meet department and campus timelines.
• Proficiency in Microsoft Office, G-Suite and general computer experience.

• Interest in or experience developing communication and marketing pieces using WordPress or similar web-based technology.
• Experience with business-related social media platforms.
• Experience working with higher-education course enrollment platforms and evaluation application/systems.

Required: H.S. Diploma

Preferred: Associate's or Bachelor's Degree

You will be asked to upload a resume and cover letter as a part of the application process. Please ensure that the resume and cover letter address how you meet the minimum/preferred qualifications and explains your experience as it relates to the position. You will also be asked to provide three professional references during the application process. References will not be contacted without prior notice.

Jennifer Krug, Department Administrator

jskrug@wisc.edu

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.