Customer Service Representative - Rheumatology - The Sanctuary - Travels between offices

Location:The Sanctuary - Outpatient Center -8960 Colonial Center DriveFort Myers FL 33905

Department: HOD HB Rheumatology

Work Type: Full Time

Shift: Shift 1/7:00:00 AM to 5:00:00 PM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Customer Service Representative Rheumatology

Are you a flexible, reliable professional who enjoys helping patients and supporting care teams? This role offers you the chance to gain valuable experience across multiple Rheumatology locations in SWFL while working a schedule that fits your lifestyle.

Why Rheumatology?
Rheumatic diseases can affect every part of a patients life from daily movement to overall well-being. Our team provides expert, compassionate care with a collaborative approach that includes physical therapy, pain management, and integrative medicine. By joining this team, youll directly support patients on their journey to better health.

About the Role:
Youll travel between Bonita Springs, Fort Myers, and Cape Coral, working alongside different Rheumatology care teams. If youre adaptable and enjoy building relationships in various settings, youll find this role rewarding and dynamic.

Flexible Scheduling Options:

• 4x10s

• 4x9s + 1 short day

• 5x8s
  (Hours between 7AM6PM)

What Youll Gain:

• Consistent, full-time hours with flexibility

• Experience in patient-facing registration and support services

• The satisfaction of making a positive impact on patients lives every day

If youre ready for a career that combines flexibility with purpose, apply today to join our Rheumatology team.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers