HR Benefits Specialist
 Carle Health | |
$27.66 - $46.19 / hr
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 United States, Illinois, Champaign | |
 Aug 19, 2025 | |
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Overview
The Benefits Specialist assists with the day-to-day administration of all benefit plans. Acts as a resource to Carle and Health Alliance employees with benefit-related questions and serving as an expert on all employee benefits. Responsible for responding to requests from both internal and external customers in a timely manner, interpreting and communicating benefit policies and procedures. Provides recommendations on changes to programs and processes to improve competitiveness and efficiency. Qualifications Certifications: , Education: Experience In Lieu of Education; Bachelor's Degree, Work Experience: Human resources Responsibilities Answers and responds to all incoming calls, voicemails, and email communications. Qualifies, assesses, and responds to all incoming benefits cases in a timely manner. Assists all walk in and requested in person appointments on site at the Human Resources office. Serves as direct point of escalation for the HR Help Desk. Acts as a resource to the human resource staff on the technical aspects of the various benefit plans. Advises employees on benefits eligibility, plan provisions and options. Provides direction on benefits policies and procedures to management, employees and external entities as required. Administers the benefit programs in a positive and customer-focused manner ensuring timely responses and thorough content of information. Administers the enrollment process for all benefits plans including health, dental, vision, life, flex spending, and retirement plans. Prepares and reconciles premium billing to various benefit vendors. Processes and maintains all benefit programs directly impacting customers. Processes and maintains back-end reports that support front line benefit programs including payroll and vendor reports. Assist with the annual open enrollment process including answering phones, resolving cases, incoming emails, and manual change forms. Conducts new employee benefit orientation for all employees, including Physicians and APPs both in person and virtually. Conducts on site benefits support session and meetings upon request and during open enrollment. About Us Find it here. Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com. Compensation and Benefits The compensation range for this position is $27.66per hour - $46.19per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits. | |