Deferred & Custom Invoicing Analyst

Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Process and analyze Direct Orders, commercial and government, and Export to ensure accurate invoicing and contract compliance. Support the Customized Invoicing team by submitting accurate and timely invoices to various customers, while assisting the team with Order price checks and analytics.

ESSENTIAL FUNCTIONS

• Work with internal business partners to resolve invoicing issues that prevent or delay timely invoicing.

• Correspond with dealers and the internal team to resolve dealer pricing and order questions.

• Examples:

• -Line-item price checks

• -Working with contracts and the Credit Team to resolve pricing variances

• -Process Sign offs and CAF forms to ensure timely invoicing of Direct Orders

• -Finalize and submit Customized invoices to the correct contact or invoicing platform

• - Maintain a Deferred Invoicing portfolio, with frequent updates on each project status.

• -Assist Collections teams with rejected or disputed invoices

• - Assist AP with finding backup for dealer payments

• -Assist Order Entry and Audit team as needed

• - Work with the International (US Export,) Sales and Shipping teams

• Identify process improvements that assist in generating timely invoicing

• Participate in communication with dealerships

• Provide Custom Invoices to Customers that generates payment within contract terms

• Support the work of Deferred Invoicing and Customized invoicing, and manage basic portfolio as required

• Performs additional responsibilities as requested to achieve business objectives.

• Work with Finance to properly follow SOX and generally accepted accounting principles

Education/Experience

• Bachelor's Degree preferably in Accounting /Finance.

• Export/international experience preferred.

• 2 years of experience with professional accounting/finance experience required.

Skills and Abilities

• Ability to problem solve, research root causes and work independently.

• Advanced Excel Skills

• Understanding of an Order to Cash system

• Experience reading and interpreting payment terms for contracts

• Experience with reviewing and auditing customer purchase orders to create custom invoices.

• Ability to access and input invoices on multiple customer databases.

• Advanced knowledge of and experience with accounting principles, concepts, and theories.

• Ability to successfully complete assignments that are broader in nature, usually requiring an advanced understanding of and extensive experience in customer account management fundamentals.

• Proficient communication skills

• Ability to apply logic in solving problems non-routine in nature

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.