GIRMC Surgical Services Scheduler and Biller

GENERAL SUMMARY:

Responsible for coordinating departmental communications through the scheduling of surgical procedures, relaying information to the appropriate personnel and entering data into the department computer system.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.

2. *Prepares, maintains and updates the master schedule of surgical services procedures; communicates changes to appropriate personnel.

3. *Answers all calls in a courteous and helpful manner; takes complete and accurate messages and relays to appropriate personnel.

4. *Greets department visitors in a courteous and helpful manner.

5. *Collaborates with other departments to coordinate exams and treatments, minimizing fragmentation and enhancing patient satisfaction.

6. *Enters patient data and appointment information into the computer system; maintains accurate patient logs.

7. Coordinates with department managers and anesthesia to monitor surgical blocks.

8. Reviews procedural clinical documentation and charge entry for any corrections if needed. Communicates with appropriate staff for any needed documentation to complete chart for posting.

9. Works with buyers to obtain purchase orders for vendors.

10. Works with buyers to obtain supply info when not complete in system.

11. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

12. Participates in meetings, committees and department projects as assigned.

13. Performs other related projects and duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Knowledge of computer hardware equipment and software applications relevant to work functions.

2. Knowledge of medical terminology and abbreviations.

3. Ability to work in a demanding work environment related to frequent changes in patient and procedural needs.

4. Ability to respond promptly to emergent situations.

5. Ability to communicate effectively both verbally and in writing.

6. Ability to perform crucial conversations with desired outcomes.

7. Ability to establish and maintain effective working relationships with all levels of personnel and medical staff.

8. Ability to problem solve and engage independent critical thinking skills.

9. Ability to maintain confidentiality relevant to sensitive information.

10. Ability to prioritize work demands and work with minimal supervision.

11. Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:

High school diploma or equivalency required. Prior experience utilizing medical terminology desired.