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Initial Closing Disclosure Specialist

Northwest Bank
United States, Ohio, Independence
Nov 06, 2025
Job Description Overview The Initial Closing Disclosure Specialist is responsible to coordinate all the steps of the Initial Closing Disclosure (ICD) process. They will ensure all ICDs are sent out to borrowers in a timely manner to meet closing date deadlines with up-to-date fees and payees. They will ensure accurate data entry of file contacts, and request updated, or missing documents needed for the final closing package to be completed. Essential Functions Monitor Encompass pipelines for all mortgage and equity channels for timely closing disclosure preparation and delivery to borrowers, and to ensure compliance and avoid monetary implications, and/or closing delays Ensure delivery of disclosures for those borrowers who do not agree to electronically receive loan documents, using mail service approved by Northwest to ensure delivery within the required timeframe Process closing disclosure change of circumstance requests and re-disclosures accurately and within TILA-RESPA Integrated Disclosures (TRID) timing guidelines Recommend improvements to procedures, and service/delivery enhancements Monitor good faith estimate and annual percentage rate variances pipeline and work with team to avoid unnecessary costs Review files for missing, expired, or inaccurate documentation and request updates from underwriters, processors and/or loan officers Communicate with the closing team by notating files with accurate updated conversation log and milestone notes to ensure a seamless handoff Cross train with residential closers (mortgage and equity) to provide additional capacity and business continuity to closing team if necessary Cross train with residential registration/disclosure processors to provide additional capacity and business continuity to disclosure desk team if necessary Maintain current knowledge of mortgage loan programs, procedures, and guidelines Qualifications Bachelor's Degree preferred 2 - 3 years Disclosure Desk or Closing related experience preferred Knowledge of regulatory guidelines, proven organizational skills and a team player Accurately review loan files, catch discrepancies and missing documentation Handle multiple loans at different stages while meeting deadlines Adjust to regulatory changes, new investor requirements, and evolving internal processes Balance high volume pipelines without sacrificing quality Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.