Associate Principal, Member Engagement

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will serve as a trusted partner to a defined portfolio of non-Enterprise member accounts. You will collaborate closely with VPs and AVPs to strengthen executive relationships, deliver exceptional member experiences, and ensure our CEO Network remains a strategic resource for healthcare leaders.

Responsibilities:

• Cultivate executive relationships with CEOs and C-Suite leaders, ensuring ongoing engagement, satisfaction, and strategic alignment.

• Act as a connector between member organizations, internal business units, and CEO Network leaders to deliver on requests, resolve issues, and drive follow-up actions.

• Oversee engagement logistics, including touchpoint documentation, tracking open issues, and maintaining seamless account records.

• Plan and execute Executive Business Reviews and other strategic events that deepen member engagement and showcase value.

• Champion member needs internally, ensuring their perspectives inform network initiatives and service enhancements.

Qualifications:

• Bachelor's degree required; advanced degree preferred.

• 10+ years of account management or client-facing experience required, ideally within healthcare.

• Proven success building and managing executive-level relationships.

• Strong background in account growth, and risk mitigation.

• Exceptional communication, facilitation, and presentation skills.

• Proficiency in Microsoft Office Suite.

• Willingness to travel.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.