Luxury General Manager - Pre-Opening & Renovation New York City

Crescent Hotels & Resorts
401(k)
United States, Virginia, Fairfax
Sep 05, 2025
Description Crescent Hotels & Resorts is seeking an accomplished Luxury General Manager to lead the pre-opening and transformative renovation of an iconic luxury property in New York City. This is a rare opportunity for a proven luxury leader to shape the re-emergence of a landmark hotel, blending operational excellence with world-class guest experiences. The ideal candidate will bring vision, discipline, and cultural fluency to restore the property to its place among the world's great hotels. What You'll Do Lead all aspects of pre-opening and renovation, including budgets, timelines, OS&E/FF&E, and stakeholder alignment. Establish a Forbes five-star service culture with bespoke guest experiences that reflect the soul of New York City. Partner with sales, revenue, and marketing to drive financial performance (P&L, NOI, EBITDA). Recruit, inspire, and mentor a world-class team of hospitality professionals. Serve as the hotel's ambassador to the community, tastemakers, and cultural leaders. What We're Looking For 10+ years in senior luxury hotel leadership, including GM experience in a flagship or tier-one urban property. Expertise in pre-opening and/or major renovations. Mastery of Forbes/LQA standards and reputation for anticipatory, guest-centric service. Strong financial acumen with proven NOI and TRevPAR results. Deep knowledge of the New York City market, compliance, and labor environment. Charismatic leadership presence and ability to inspire teams and engage ownership. Compensation & Benefits Annual salary $200,000 - $275,000 plus bonus eligibility. Comprehensive health & wellness benefits for you and your family. 401K matching program (eligible associates). Travel discounts across Crescent's portfolio. Career growth with a company that celebrates individuality and service excellence. At Crescent Hotels & Resorts, we believe in creating spaces where You Belong. We Care. Shine Bright. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.