Director Asset Protection & Safety

At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community.

Who is The GIANT Company?

The GIANT Company, based in Carlisle, Pa, serves millions of customers across Pennsylvania, Maryland, Virginia, and West Virginia in our nearly 200 stores. Since 1923, caring for our customers has launched us as a grocer of choice in the communities that we serve.

The GIANT Company's mission goes beyond the four walls of our stores, at the heart, our purpose is Connecting Families for a Better Future. We accomplish this by providing high-quality, sustainable products at an affordable price every day allowing for families to gather around the table each night. When families are strong, communities are strong. If communities are strong, this is how we change the world together.

Your responsibilities:

The Director of Asset Protection provides overall strategic direction and leadership for The GIANT Company's Asset Protection (AP) function. This role safeguards company assets while championing team member and customer safety by leading shrink reduction strategies, overseeing investigations, developing talent, and driving cross-functional collaboration. The Director partners closely with Operations, Shrink, Investigations, and law enforcement agencies to ensure programs deliver measurable results that reduce shrink, enhance safety, and protect profitability.

How You Will Make a Difference?

Strategic Leadership & Oversight

• Develop and execute a comprehensive Asset Protection business plan aligned with company goals.
• Provide direction and oversight for regional AP Managers and AP teams, ensuring consistent execution of strategies across all regions.
• Partner with Division Presidents, and Store Managers to align staffing, training, and resource deployment with business needs.
• Serve as the primary liaison between Asset Protection and senior leadership to influence decision-making and resource allocation.

Shrink Reduction & Operational Partnership

• Direct the execution of shrink strategies through collaboration with Operations, Shrink Leads, and Store Management.
• Establish key metrics and reporting processes to monitor shrink trends, analyze root causes, and drive continuous improvement.
• Communicate the financial and operational impact of shrink to leadership, creating accountability across functions.

Investigations & Risk Management

• Oversee large-scale investigations into theft, fraud, and organized retail crime (ORC), ensuring timely resolution and proper documentation.
• Partner with corporate investigations and external agencies, including law enforcement and legal teams, to support case outcomes.
• Ensure all physical, informational, and personnel security measures are consistently maintained across facilities.

Crisis & Security Oversight

• Lead the development of crisis management and emergency response strategies.
• Ensure security systems, technology, and vendor partnerships meet company standards and are effectively maintained.
• Provide guidance during high-risk incidents, serving as a subject matter expert and escalation point.

Team Member & Customer Safety

• Champion a culture of safety across all stores, distribution centers, and facilities.
• Partner with Operations to develop and enforce safety policies, procedures, and training programs.
• Regularly assess facilities to identify risks, ensuring proactive mitigation to protect both team members and customers.
• Lead awareness campaigns that reinforce the importance of safety in creating a positive shopping and working environment.

Team Development & Leadership

• Recruit, coach, and develop AP leaders and team members to build strong pipelines for future leadership roles.
• Foster a culture of accountability, safety, and security awareness across all stores and support teams.
• Deliver coaching, training, and mentorship to strengthen investigative, compliance, and operational skills across the department.

What makes you a great fit?

• Strategic thinker with deep expertise in asset protection, shrink reduction, investigations, and safety/security protocols.
• Proven ability to lead large teams, influence senior leadership, and deliver measurable business results.
• Strong communication and collaboration skills to build relationships across all levels of the organization.
• Demonstrated success working with law enforcement, legal teams, and external partners.
• Ability to manage multiple complex initiatives simultaneously while maintaining attention to detail.

10 reasons why you should join The GIANT Company:

• Purpose-Driven Mission: Join a company dedicated to Connecting Families for a Better Future, where your work directly impacts the strength of families and communities.

• Inclusive and Diverse Workforce: We are committed to creating an inclusive environment where diverse voices are valued, and equitable opportunities are provided for all.

• Career Growth and Development: With opportunities for professional growth, mentorship, and leadership development, The GIANT Company supports your long-term career journey.

• Community Focus: Be part of a company that gives back to the communities it serves, making a meaningful difference beyond the store walls.

• Sustainability Commitment: Work for a company that prioritizes sustainability and responsible sourcing to ensure a better future for generations to come.

• Innovation and Leadership: We lead with innovation, constantly improving processes and products to deliver exceptional customer experiences.

• Comprehensive Benefits: Enjoy competitive compensation and a robust benefits package designed to support your physical, mental, and financial well-being.

• Employee Empowerment: At The GIANT Company, you're encouraged to bring your ideas to the table and make a real impact on the business and its customers.

• Long-Standing Reputation: Join a trusted brand that has been a staple in the community for over 100 years, known for its dedication to customer care and quality service.

Requirements

• Bachelor's degree preferred.
• 10+ years of progressive Asset Protection, Loss Prevention, or related leadership experience, preferably in retail.
• Experience overseeing large-scale investigations and implementing enterprise-wide shrink reduction programs.
• Proficiency in industry-standard surveillance, investigative, and security technologies.
• Travel required within the organization and as needed across company locations.
• Flexible schedule to work within the needs of the business.

We would love to have you become a part of The GIANT Company and join us on our journey to change the world! Apply today!

The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.