Remote New

Claims Adjuster

TEKsystems
$28.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Maryland, Hanover
7437 Race Road (Show on map)
Sep 07, 2025
Description Fully Remote, Hours: 40 hours per week M-F. Start and end times are flexible but typically 9-6 ET. Job Description: Summary: The Claim Adjuster is an individual contributor role responsible for successfully and compliantly adjudicating claims meeting claim execution targets and delivering a WoW! experience to our Pet Parents every day. Responsibilities: - Adjudicating claims - Meeting or exceeding daily claim targets - Providing guidance oversight and final approval authority to non-licensed claims processors from GenPact AdStrat or Healthy Paws - Obtaining and maintains advanced adjuster licenses according to state and municipality requirements - Ensuring claims are compliantly processed and adjudicated following standard operating procedures and processes - Identifying process improvement opportunities and implementing solutions Skills: - Be a licensed Claim Adjuster or have the experience to become a licensed Claim Adjuster within six months - Property and Casualty License - Ability to effectively communicate with pet parents - Problem solving and decision-making skills - Organizational and time management skills - Basic IT skills - To be successful in this fully remote role its important that they feel confident managing basic functions independently-such as attaching files to emails editing shared documents troubleshooting simple issues like screensharing and knowing when to escalate tech concerns to the right person-since all job duties are conducted online. - Outlook - Word - Access - Power Point - Experience with ERP or CRM systems a plus Education and experience: - Veterinary knowledge or experience evaluating medical records a plus - 2 years of customer service or call center experience - High school diploma or equivalent work experience 1. They will be managing one calendar with minimal invites team meetings 1:1s etc.. They will send both free form and templated emails in Salesforce but the mechanism is similar between Outlook and Salesforce. 2. The ability to do Pivot Tables Vlookups or formulas is not necessary but would be an asset if they became FTEs. They will have minimal if there is any work in Excel. 3. They will have minimal use of Power point but would use existing slides. Pay and Benefits The pay range for this position is $28.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 12, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.