New

Senior Investigation and Resolution Specialist/ EO Consultant III

Metropolitan Council
$85,987.20 - $139,526.40 Annually
medical insurance, dental insurance, life insurance, vision insurance, retirement plan, pension
United States, Minnesota, Saint Paul
390 Robert Street North (Show on map)
Sep 08, 2025
WHO WE ARE We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, regional parks and housing services. More information about us on our website. We are committed to supporting a diverse workforce that reflects the communities we serve. We are currently seeking an EO Consultant III - Senior Investigator. The Office of Equity and Equal Opportunity (OEEO) supports the role of the Metropolitan Council in its employment practices and business operations, to advance its mission and respect for equality, equity, inclusion, access, and diversity among its employees, customers, and the citizens of the seven-county metropolitan area. How your work would contribute to our organization and the Twin Cities region: The senior investigator works in the Office of Equity and Equal Opportunity (OEEO) in the Investigation and Resolution Unit (IRU). The position mainly reviews and evaluates employment and service-related customers' protected class complaints and conducts fact-finding investigation. In addition, the position supports the implementation of the Council's Affirmative Action/Equal Opportunity (AA/EO), Civil Rights, and Equity & Diversity objectives and initiatives through Council-wide training and providing guidance and consultation to Council employees. Salary offer will be based on the final candidate's education, qualifications, our total compensation and benefits package and internal pay structures. What you would do in this job Interview complainants, respondents, witnesses, and other individuals, and conduct site visits and review records of past practices. Act as a neutral party throughout investigatory process of protected class discrimination and harassment and related complaints to determine whether Council policies were violated. Prepare and submit fact-finding reports and participate in resolution to reports. Conduct training in all areas of protected class including, but not limited, to sexual harassment, ADA, and protected class harassment. Work in collaboration with the Manager in identifying training needs for supervisors, managers, and employees. Provides guidance and designs, develops and implements training as necessary. Build relationships across the Council emphasizing trust and respect as the basis for managing the complaint process and for conducting investigations. Perform duties related to public data requests and redactions. Support the Manager in managing process improvement initiatives. Attend conferences and training courses and participate on Council committees that further the work of OEEO. Performs other related duties. What education and experience are required for this job (minimum qualifications) Any of the following combinations of experience in the investigation of EEO, ADA, affirmative action or employment related to complaints and mediating conflict and completed education/degree field of study in social science, law, human resources, public administration or related field). High school diploma/GED with eight (8) years of experience. Associate degree with six (6) years of experience. Bachelor's degree with four (4) years of experience. Master's degree with two (2) years of experience. Juris Doctorate (JD) degree with one (1) year of experience. Desired Qualifications - What additional skills and experience would be helpful in this job: Lead worker experience related to independently conducting protected class employment investigations. Experience analyzing and interpreting the Minnesota Government Data Practices Act. Effective written and oral communication skills to write clear and persuasive investigative reports and communicate policies, procedures, and testify in proceedings, and conduct training. Juris Doctorate (J.D.). What knowledge, skills and abilities should you have within the first six months on the job: Knowledge of investigation techniques. Knowledge of Affirmative Action (AA)/ Equal Employment Opportunity (EEO) /Americans with Disabilities (ADA) requirements and other applicable civil rights and employment laws, regulations and court decisions. Knowledge of current case law on employment and labor law issues and trends. Knowledge of education and training concepts and transformative techniques related to equity. Skill in effectively conducting complex employment investigations including writing investigation reports. Skill in communicating effectively at all levels with management and employees in oral and written form. Skill in development of policy, procedure, and best practices with an equity lens. Skill in reviewing collective bargaining agreements. Skill in using computer technology and data analysis programs. Ability to analyze and find necessary information for investigations. Ability to write clearly and persuasively. Ability to interpret and apply laws, rules, and regulations. Ability to work cooperatively and collaboratively with others and foster effective working relationships. Ability to maintain confidentiality and professional relationships in dealing with sensitive, complex civil rights, legal and human resource issues and situations. Ability to work independently and prioritize workload to meet established deadlines. What you can expect from us: We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area. We encourage our employees to develop their skills through on-site training and tuition reimbursement. We provide a competitive salary, excellent benefits, and a good work/life balance. More about why you should join us! Additional information Additional information Union: AFSCME Grade H FLSA Status: Exempt Safety Sensitive: No Full Salary Range: $41.34 - $67.08/ hourly/ $85,987 - $139,526 annually What your work environment would be: You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites. What steps the recruitment process involves: 1. We review your minimum qualifications. 2. We rate your education and experience. 3. We conduct a structured panel interview. 4. We conduct a selection interview. Once you have successfully completed the steps above, then: If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation. If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position. IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration. The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ+ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.