Remote New

Director of Specialty Deposit & Payment Solutions

First Business Bank
United States
Sep 10, 2025
Description Position at First Business Bank Join us today as the Director of Specialty Deposit & Payment Solutions! First Business Bank is aTop Workplaces USA company, learn more here. At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority - they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other's differences, and a focus on improving our communities, we are confident you'll find the experience is your advantage. We're delighted you're considering joining us! OVERVIEW First Business Bank is seeking a Director of Specialty Deposit & Payment Solutionsto drive the development and execution of cutting-edge solutions across a diverse range of industries. This role offers the opportunity to lead a high-impact team and shape the future of specialty deposits and payment solution products for clients in some of the most dynamic and regulated sectors. Key Responsibilities Lead the strategy, development, and delivery of specialty deposit and payment solutions tailored to the unique needs of clients across verticals including: Healthcare Higher Education Non-Profit Organizations Escrow and Title/Escrow/Data Services HOA and Property Management National Power and Utilities Professional Fiduciaries Class Action Administration Clients Manage and mentor a team of product and operations professionals focused on innovation, compliance, and client satisfaction. Collaborate cross-functionally with technology, compliance, sales, and operations teams to ensure seamless product integration and delivery. Stay ahead of market trends and regulatory changes to identify new opportunities and ensure solutions remain competitive and compliant. Build and maintain strong relationships with clients, industry partners, and regulatory bodies to support long-term growth and trust. Provide regular performance updates and strategic insights to senior leadership. Qualifications Bachelor's degree in Finance, Business Administration, or a related field. Proven leadership experience in financial services, with a focus on specialty deposit and payment solutions. Deep understanding of financial products, industry regulations, and operational best practices. Strong strategic thinking, analytical, and problem-solving skills. Excellent communication and relationship-building abilities. Experience working across multiple verticals and adapting solutions to meet diverse client needs. First Business Financial Services, Inc. is committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.