Junior Service Billing Coordinator - Bethel, CT (in office role)

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Junior Service Billing Coordinator to join our amazing culture. A Junior Service Billing Coordinator supports the billing operations by accurately processing invoices, resolving billing discrepancies, helping with contract administration projects, and providing support to Contract Administrator and/or Billing Team. This Junior position requires the ability to learn quickly and use critical thinking in problems/tasks evaluation, be adaptable to work in fast-paced environment, and produce invoices/manage documents with high attention to details. As a Junior Service Billing Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows. This is a full-time, in-office role.

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Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Junior Service Billing Coordinator.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"

• Review and verify billing data, ensuring alignment with contracts and service agreements.
• Assist in the preparation and generation of accurate invoices and required documents for clients.
• Work with internal teams and customers to assist with billing inquiries and billing discrepancies.
• Maintain billing records, assist in managing customers' billing profiles, and updating documentation.
• Submission of invoices in a timely manner to customers electronically or through customer portal.
• Participate in the month-end/year end billing process by assisting the Billing Department with their needs.
• Aid in contract renewals, annual rate increases, and other work initiated by Contract Administrator.
• Organize and complete any special projects assigned to meet departmental expectations.

Qualifications/Requirements:

• Understanding of contract documentation and terms of customer obligation
• Strong verbal and written communication skills
• Excellent interpersonal and teamwork skills.
• Strong attention to detail with analytical and problem-solving skills.
• High school diploma or equivalent is required; an associate's degree in accounting, Finance, or Business Administration is preferred.
• Ability to multi-task/strong time management skills.
• Proficiency in Microsoft Excel and Word is preferred.
• Ability to work independently as well as in a team environment.
• Willing to take on additional tasks when needed and asked for by management.

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid Parental leave

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.