Director, Sales

Location Profile:

Headquartered in Gardena, CA, PCC Fluid Fittings is the technology leader in the fluid fitting industry providing proprietary and standard components, tooling, and training to all major aerospace companies globally. The former brands of Designed Metal Connections, Airdrome, Faber, Nelson, and Permaswage are now consolidated making up PCC Fluid Fittings. PCC Fluid Fittings operates integrated manufacturing facilities in the USA, France, and China, that are dedicated to quality, on-time delivery, and customer service.

Position Summary:

The Director of Sales and Marketing is responsible for directing and managing the entire range of business development, sales, and customer service activities of organization. This position formulates, recommends, and implements policies and programs in the areas of sales, pricing, market and product research, and related activities, and has full accountability for the customer value proposition for meeting customer needs.

Primary Duties & Responsibilities:

• Develops and implements strategic sales plans to accommodate corporate goals.
• Makes necessary changes to protect or improve company position in marketplace and with customers adapting necessary change strategies to meet or exceed goals including company market and/or profit positions.
• Directs the entire customer value proposition of the company.
• Develops and uses continuous improvement change strategies to improve company image and relationship with customers.
• Strategically travels on an as needed basis to key customers to build and maintain visibility of company and individual status as a leader and results oriented achiever of meeting customer needs.
• Understands importance of personal contact with customers regarding maintaining or improving customer value proposition of image and relationship.
• Directs sales forecasting activities and sets performance goals accordingly.
• Reviews market analyses to determine customer needs, price schedules, discount rates, directs staffing, training, and performance evaluations to develop and control sales program.
• Responsible for the overall functioning, coordination, and evaluation of the Sales Department throughout Fluid Fittings, which includes managing, motivating and training the sales staff to achieve sales goals. Supervisory responsibilities also include, accordance with the organizations polices and applicable laws, interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Institutes best in class sales force management and tools to ensure the sales workforce is maximizing efficiency and sales goals.
• Responsible for complying with and enforcing all company safety rules and regulations and eliminating unsafe conditions or practices.
• Performs other related duties as assigned or requested by Plant General Manager.

Required Skills:

• Must be capable of working effectively with minimal direction and supervision
• Must possess excellent problem solving, organizational and verbal & written communication skills with all levels of the organization
• Solid, overall business acumen and a strong mindset for continuous improvement; Six Sigma & Lean experience is desirable
• Analytical skills; personal accountability; strong organizational skills, and Performance Management experience
• Attention to detail and an attitude of 100% compliance with all company and regulatory requirements
• Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects
• High energy level and ability to work flexible hours
• Ability to work in a team-oriented environment
• Strong computer skills; advanced use of MS Word, Excel, Access, Outlook; other productivity tools
• Quality focused & production driven
• Results oriented.

Experience & Education

• S. or B.A. Degree (preferably in Technical Field, Marketing or Business Administration).
• 10+ years Sales experience in aerospace and manufacturing environments (Fluid Fitting experience preferred)
• Supervisory experience leading teams of 10+ people and strong track record of obtaining results through others.