New

Patient Service Representative OutPatient Westlake

University Hospitals
United States, Ohio, Westlake
960 Clague Road (Show on map)
Jan 12, 2026
Description Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports department operations as needed. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Minimum PRN requirement is one weekend every six weeks and one holiday per year. Monday-Friday. This position is located at the Westlake Medical Center.