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Assistant Office Operations - Cardiology -1.0 Day Shift - Henry Ford Genesys Ambulatory Health Services

Henry Ford Health System
United States, Michigan, Grand Blanc
Nov 06, 2025

General Summary:

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities:

  • Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
  • Verifies and enters demographic information.
  • Obtains and verifies insurance authorizations/pre-certification.
  • Completes medical record release requests and schedules/confirms patient appointments.
  • Enters, reviews and submits charges for patient procedures and services daily.
  • Collects co-payments and reconciles all daily reports and deposits for accuracy
  • Provides general office and clerical support to assigned area.

EDUCATION REQUIREMENTS:

  • High School diploma or GED equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

    Preferred Quialifactions:

  • Previous insurance verification experience.
  • Cardiology office and testing experience with the ability to understand basic medical terminology.
  • Ability to cross-train with phone scheduling.
Additional Information


  • Organization: Henry Ford Genesys Ambulatory Health Services
  • Department: GHI Cardio
  • Henry Ford Health Location: Henry Ford Genesys Ambulatory Health Services
  • Shift: Day Job
  • Union Code: Not Applicable

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