Home Medical Equipment (HME) Clerical (Patient Access Specialist)

Scheduled Weekly Hours:

Gundersen Palmer Lutheran Hospital and Clinics (Emplify Health, West Union, IA) is seeking a full-time Patient Access Specialist to join our highly committed and dynamic Home Medical Equipment team at our West Union, Iowa location.

What You'll Do:

As a Patient Access Specialist, you will play a direct role in providing LOVE + MEDICINE for a broad range of patients. You will be expected to perform in a fast-paced and professional environment, while helping deliver great customer service to those seeking Home Medical Equipment needs.

What's Available:

• Full-time, 40 hours biweekly (1.0 FTE)
• Starting pay of $18.63/hr and up, based on your years of experience.
• Generous benefit package.

What You'll Need:

• High School diploma or equivalency.
• 1-year experience in a fast-paced office setting requiring customer service responsibilities.
• Experience in a healthcare setting is preferred but not required.

What You'll Get:

• A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member
• Substantial retirement contribution including a 401k match & annual base contribution
• Work/Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need
• Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and the Career Development Center
• Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!

Why Join Us:

• We offer a work environment that supports you personally and professionally, and a work culture where you are valued and appreciated
• Departmental leadership that supports you as you do your best work.
• High-energy, patient-centered environment that serves every patient population from infancy to the elderly
• A team-oriented department focused on teaching, which is guaranteed to expand critical thinking skills and nursing skillset.

You can work anywhere. But not everywhere practices LOVE + MEDICINE. Join our mission in changing healthcare by applying today to join our highly skilled and dedicated healthcare team!

If you need assistance with any portion of the application or have questions about the position, please contact the recruiter listed below:

Primary Recruiter:

Recruiter Email Address:

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer