TECHNICIAN-FIELD SVC

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People * Customers * Trust

The Field Service Technician is responsible for troubleshooting and maintaining the Mechanical Packaging equipment at customer sites in good working order. Technicians are also expected to interact with customers and make joint sales calls to offer solutions to customers with mechanical packaging equipment.

Principle Accountabilities:

• Diagnose, troubleshoot, and perform preventative maintenance and repairs at customer locations.
• Orders and installs replacement parts for machines.
• Repairs broken machines quickly and efficiently.
• Makes necessary modifications; implements test runs; and makes additional alterations to machinery as needed.
• Maintains accurate records of all repairs and service calls.
• Makes equipment recommendations to customers.
• Complies with company procedures and safety standards.
• Performs other related duties as assigned.

Basic Qualifications:

• High School Diploma/GED.
• Two years of related experience preferred.
• Background in Electrical, PLC and Processors along with strong mechanical skills.
• Some fabrication, Metallurgy abilities needed.
• Experience with welding - Stick, Gas, Mig, Tig
• Self-motivated with the ability to work independently and with a team.
• Good driving record and the ability to safely operate a company vehicle.
• Familiarity with mechanical setup equipment - Tray machines & Case Erectors
• Communication and computer skills with the ability to interact with customers, plant operations and sales group. Must be self -motivated, manage time well, and the ability to travel.

PCA is an Equal Opportunity Employer

Qualified Applicants must apply at careers.packagingcorp.com to be considered.