Staff Product Manager, Wellbeing

What you'll do:

• Lead the wellbeing product strategy and roadmap




• Define a 12-24 month strategy that advances belonging, purpose, and selfworth while maintaining strong safety outcomes. Translate "positivity by design" into concrete ranking goals, trust guardrails, and product bets across the Pinner journey.




• Ship Pinnerfacing wellbeing experiences




• Incubate new wellbeing features-grounded in clinical evidence and your own user research.




• Partner with Relevance/ML on content quality and safety




• Partner with our content partners to define wellbeingaligned metrics that help Pinners see the most relevant and impactful content for them




• Advise Trust & Safety on sensitive topics




• Bring a clinical lens to policy, enforcement, and crisissupport experiences (selfharm, disordered eating, body image, anxiety).




• Lead Conversational AI wellbeing strategy




• Establish "safe by default" guidelines for conversational and generative features, evaluation protocols, redteaming, and escalation playbooks for wellbeing topics. Help define when the assistant should or should not engage on sensitive issues.




• Partner with UXR on a continuous wellbeing research program




• With UXR and Data Science, run mixedmethods studies (longitudinal/diary, surveys, IRB/ethics as needed). Maintain a wellbeing score, sentiment survey, and modellevel evaluations correlated with positive outcomes.




• Lead Pinterest's education strategy




• Align the organization on a vision for education that supports our belief that students should be able to focus and create in school




• Be a visible crossfunctional leader




• Align Design, Engineering, Integrity, Policy/Comms, and Partnerships. Represent Pinterest with NGOs, researchers, and industry groups to advance a healthier internet.

What we're looking for:

• Clinical expertise
  
  
  
  • PhD/PsyD in Clinical Psychology (or MD Psychiatry) with 5+ years postlicensure, or equivalent work experience; adolescent/young adult focus preferred. Experience translating evidencebased practices (e.g., CBT/DBT, motivational supports) into digital products.
  
  
  
  
• Product leadership at scale
  
  
  
  • 6-10+ years product management experience shipping consumer features endtoend; proven ability to define northstar metrics, influence roadmaps across multiple teams, and land multiquarter bets.
  
  
  
  
• GenAI/conversational AI depth
  
  
  
  • Handson work with LLMpowered features: prompt and safety design, redteaming, evals (helpfulness/harmlessness), offline/online metrics, safety incident management; familiarity with retrieval/embeddings and ranking systems.
  
  
  
  
• Trust, safety, and youth expertise
  
  
  
  • Partnership experience with T&S and Policy on sensitive content; comfort balancing safety, engagement, and user dignity-especially for teens.
  
  
  
  
• Accessibility and inclusive design
  
  
  
  • Track record delivering accessible experiences aligned to WCAG; strong collaboration with Design Systems and QA to improve coverage and quality.
  
  
  
  
• Communication and influence
  
  
  
  • Exceptional written and verbal communication with the ability to synthesize clinical concepts for executive and crossfunctional audiences.
  
  
  
  
• How you'll measure success
  
  
  
  • Wellbeing outcomes: movement in our internal Wellbeing Score and sentiment survey; increased positiveaffect proxies; decreased harmfulseek loops; healthier session patterns.
  • Youth safety and attention support: adoption of schoolmode features and healthyhabit prompts without regressions to inspiration or utility.
  • Accessibility lift: measurable improvements across automated and manual audits; increased adoption of alt text and captions; reduced assistivetech issues.
  • Responsible GenAI: improved helpfulness/harmlessness and refusal accuracy on wellbeing topics; clear escalation and incident playbooks.
  • Business impact: stronger engagement quality signals correlated with wellbeing (e.g., saves, downloads, board creation, outbound clicks with intent), and durable inspiration over time.
  
  
  
  

Relocation Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

Inoffice requirement statement

• This role will gather for key moments of collaboration 1-2 times per quarter; candidates may sit anywhere in the United States.

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