Senior Administrative Assistant

The Senior Administrative Assistant will support an Executive Leader and their banking team in the Boston, MA market by performing a wide range of administrative and staff support duties at an advanced complexity level. This support includes coordinating events and special projects for banking departments, reporting, budget monitoring, and developing timelines and meeting agendas. This Assistant will create efficiencies in workflow by assisting with documentation, communication, scheduling and performing a variation of administrative tasks. This role interfaces with all levels of leadership and associates within assigned business units and may have direct client contact.

This Sr. Administrative Assistant will be located the First Citizens Bank office, located at 53 State Street, to provide support to the local team.

• Support - Responsible for proactive administrative, logistical, and technical support, assessing and resolving issues that affect daily operations. Ensures functionality and accessibility of office equipment, supplies, and facilities. Coordinates special projects and acts as a department representative within the Bank.
• Documentation - Prepares and maintains a variety of records, performing activities including faxing, copying, and filing. Provides complex reporting and data management to track key department factors, identifying discrepancies and trends. May create presentations or other items to assist in business goals.
• Scheduling - Maintains department calendars and schedules. Coordinates meetings, travel plans, and other events effectively, arranging all necessary logistics and materials.
• Communication - Collaborates successfully with management and associates in completion of daily administration duties. Maintains open and positive communication when receiving, answering, and directing department correspondence.

High School Diploma or GED and 3 years of experience in Administrative Roles.

Preferred Qualifications:

Reliable transportation to the office location

Advanced skills with Microsoft Office products

Event planning experience

The base pay for this position is generally between $34.00 and $48.00/hour. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.