Senior Manager, AVS Program Delivery

Senior Manager, AVS Program Delivery

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Senior Manager, AVS Program Delivery supporting Surgical Product Marketing & Management team, you will be trusted to serve as the voice of the customer ensuring clinical needs, workflow realities, and market dynamics are represented in design decisions. Partnering closely with software engineering, systems engineering, clinical affairs, regulatory, and regional marketing teams, the Program Delivery lead will direct trade-off discussions, prioritize features, and help deliver digital solutions that optimize surgical planning, decision support, and connectivity across the cataract and refractive surgery journey. This will be based out of our Fort Worth, TX location.

In this role, a typical day will include:

Customer Advocacy & Insights

• Serve as the primary champion of surgeons, staff, and patients within the development process.
• Translate voice-of-customer insights, market research, and KOL feedback into clear product requirements and user stories.
• Conduct workflow mapping and usability validation with clinical stakeholders.

Product Strategy & Roadmap

• Define and own the product vision, strategy, and multi-year roadmap for Vision Suite Applications.
• Prioritize features and enhancements, balancing customer needs, business value, regulatory constraints, and technical feasibility.
• Monitor competitor offerings, emerging technologies, and digital health trends to inform strategy.

Cross-Functional Leadership

• Partner with software engineering and systems engineering to evaluate design trade-offs and drive timely, high-quality product delivery.
• Collaborate with regional commercial teams to understand market adoption dynamics and support launch planning.
• Interface with clinical, regulatory, quality, and cybersecurity to ensure compliance and risk management.

Execution & Delivery

• Write and maintain product requirements documents, user stories, and acceptance criteria in alignment with IEC 62304 and Alcon design controls.
• Participate in agile ceremonies, backlog refinement, and sprint planning as Product Owner representative.
• Ensure requirements traceability and usability verification throughout development.
• Drive product launches, training materials, and field enablement in collaboration with global and regional teams.

WHAT YOU'LL BRING TO ALCON:

• Bachelor's Degree or Equivalent years of directly related experience (or high school+15 yrs.
• Assoc.+11 yrs.; M.S.+4 yrs.; PhD+3 yrs.)
• The ability to fluently read, write, understand, and communicate in English
• 7 Years of Relevant Experience

HOW YOU CAN THRIVE AT ALCON:

• See your career like never before with focused growth and development opportunities
• Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

Alcon Careers

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.comand let us know the nature of your request and your contact information.