Staff Associate (RED+F)

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Staff Associate.

In this role, the successful candidate Position Summary:Transport mailbags via cart to and from medical center mailroom and residential mail locations. Sort mail and place in mailboxes. Update lists and rosters as needed and report any discrepancies or problems with mailbox use, additional persons receiving mail, etc. Log packages, provide package notices to tenants, and provide package information to building Security desk as required. Assure compliance with relevant US Postal Service regulations. Forward mail for past tenants. Must work reliably and conscientiously in off-site locations, and largely without direct supervision. Interact appropriately with all levels of faculty, staff and students in the Medical Center. Provide excellent customer service. Assist Real Estate and Housing staff with special projects as requested.

Job Responsibilities:

• Performs other duties as assigned.
• Customer ServiceIn a pleasant and appropriate manner, respond to tenants and staff inquiries and complaints. Communicate complaints or other issues to other mail clerks or to Housing management as indicated.
• Mail Handling and Departmental SupportA.Create and maintain lists, rosters, package logs, etc. B. Demonstrate pro-active work and timely follow-up on pending issuesC.Accurately use computer software, programs, and other computer functions required for mail handling. D.Work cooperatively and proactively with other mail clerks and with Real Estate and Housing team members. E.Fulfill compliance with relevant U.S. Postal Service regulations and medical center policies. F.Ensure that other mail and Security staff understand and are able to access records as needed and as appropriate. G.Ensure security of data, mail, and packages. H.Prepare routine forms and lists. I.Forward mail as required. J.Sign in and out of work each day, inform supervisors about lunch break or temporary absences from job site, etc. K.Adjust work hours as requested to fit with mail and package service requirements. L.Assist with additional projects as requested.
• Judgment and Decision-MakingA.Demonstrate good judgment and courtesy in interactions with all levels of students, faculty, and staffB.Maintain confidentiality as appropriate. C.Recognize problems, potential problems, or sensitive matters, and inform supervisors immediately. D.Plan work in advance, meet deadlines, follow up on unresolved issues, keeps Housing management and co-workers informed

Minimum Qualifications:
To qualify you must have a Minimum Qualifications:High School graduate. Very good English skills (reading, writing and speaking). Position requires mail transporting, mail sorting, mail forwarding, package log ins, customer service, accurate record-keeping. Excellent attendance and punctuality is required.

Preferred Qualifications:
Preferred Qualifications:Associates degree in related field preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $34,467.63 - $57,384.86 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here