Office Support Associate, UMKC School of Pharmacy on Columbia, MO Campus

Shaping Pharmacy. Transforming Lives.

At the UMKC School of Pharmacy, we are dedicated to advancing pharmacy education, research, and practice to improve health outcomes in Missouri and beyond. As part of an R1 research university, our faculty and staff contribute to a thriving academic environment that fosters innovation, discovery, and excellence in pharmaceutical sciences and healthcare.

When you join our team, you become part of a collaborative, mission-driven community that values innovative research, transformative education, and meaningful impact. Whether you're inspiring the next generation of pharmacists, driving research that enhances patient care, or providing essential support behind the scenes, your contributions help us shape the future of pharmacy.

Join us and be part of a team that's shaping pharmacy and transforming lives.

Work location is at UMKC School of Pharmacy at Mizzou, Columbia MO

Position Overview

The Office Support Associate plays a critical role in supporting the School of Pharmacy's academic and administrative operations. This position requires exceptional attention to detail, strong organizational skills, and the ability to maintain confidentiality in all activities. The individual will mentor and guide faculty and staff, manage multiple projects simultaneously, and serve as a resourceful, independent problem-solver.

As a front-facing representative of the School, the Office Support Associate must communicate professionally with students, faculty, staff, and visitors. This role also involves collaboration across three campus sites and interaction with external partners to ensure smooth operations.

Key Responsibilities

• Interact daily with pharmacy students, faculty, and staff
• Manage curricular support systems (e.g., ExamSoft, Canvas), monitor trends in student performance, and synthesize feedback for leadership reports, faculty portfolios, IPE events, and ACPE Self-Study documentation.
• Support course coordinators in managing administrative coursework tasks for both the Division of Pharmacy Practice and the Division of Pharmacology and Pharmaceutical Sciences.
• Manage the Classroom Assistant schedule to ensure appropriate classroom coverage each semester.
• Facilitate in classroom as needed, provide backup to Classroom Assistant(s) in case of absence. Become familiar with classroom equipment and operating procedures.
• Provide mentoring and guidance to faculty and staff across all sites.
• Research, organize, and compile documents/contracts for divisional needs (e.g., MBOs, MOUs, contracts, appearance agreements).
• Offer administrative support to the Associate Dean as requested.
• Actively participate in School of Pharmacy committees and contribute to divisional initiatives.
• Maintain student and patient records in compliance with policies and procedures.
• Prepare accurate, summarized reports for curricular and administrative purposes.
• Maintain proficiency in all relevant software platforms and stay current with updates.
• Demonstrate adaptability and openness to ongoing training and learning.
• Occasional travel required to participate in School and Divisional events.

8:30am - 5:00pm, Monday- Friday

• Bachelor's degree or an equivalent combination of education and experience and at least three (3) years of experience from which comparable knowledge and skills can be acquired is necessary

• Five (5) years of experience in administrative or academic support roles.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple projects and deadlines independently.
• Proficiency in Microsoft Office software and willingness to learn new platforms.
• Commitment to confidentiality and professional conduct.

Up to $21.24 per hour, commensurate with education, experience, and internal equity

For best consideration, submit application materials by 11/21/2025. Position will continue to accept and review applications until filled.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.