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Management Consultant
PMO UCSF Prog Mgmt Office
Job Summary UCSF's Enterprise Strategy & Transformation (EST) seeks an exceptional professional to join our highly skilled and engaged team providing internal consulting services to our dynamic, mission-driven institution. The Organizational Development Manager leads a team of consultants providing expert coaching, training, and consulting on Lean continuous improvement implementation, in addition to strategic planning, project management, and change management. The EST staff enjoy challenging and impactful project work, professional development opportunities, and an engaging hybrid work environment.
The EST Managing Consultant is a key leader in the EST and provides consulting services directly to clients in addition to managing a team of consultants. Key responsibilities include:
- Leadership & Team Development: Provide strategic leadership for the department, advancing a culture of continuous improvement and innovation. Mentor and manage professional-level staff, ensuring quality and alignment of consulting engagements and deliverables.
- Process & Technology Transformation: Lead major process redesigns and support enterprise technology rollouts. Establish quality standards, orchestrate system integration, ensure adoption across units, and embed continuous improvement standards into operations.
- Consulting & Client Engagement: Provide expert consultation to internal clients, understanding their needs and goals, and developing tailored engagement plans to achieve desired outcomes. Facilitate group sessions, manage projects, and deliver solutions that align with institutional values.
- Portfolio & Program Management: Lead complex projects or small programs, establishing governance standards and mentoring project managers while ensuring disciplined risk management, compliance, and quality across multiple workstreams. Implement program-level cadence, controls, and reporting, and shape cross-project critical paths and dependencies.
- Establish objectives and determine how to use resources to meet schedules and goals. Provide guidance to subordinates within the latitude of established organization policies.
- Participate as a member of the EST leadership team. Assist with establishing goals, objectives, and practices in support of organizational effectiveness.
- AI Integration: Recognize AI as a key multiplier for organizational effectiveness. Leverage AI strategically to coordinate data, synthesize complex inputs, generate options, and inform decisions. Enable teams to improve outcomes by embedding AI into cross-functional processes.
The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $118,300 - $268,900 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description UCSF's Enterprise Strategy and Transformation (EST) is an internal business advisory unit of skilled professionals who provide consulting services to UCSF Enterprise. The EST works with central leaders, the schools, and department staff to implement both campus-wide and unit-specific operational improvements. The EST consulting services include strategic planning, business process improvement, systems implementations and organizational restructuring. The EST provides these services leveraging skills in project management, group facilitation, change management, and Lean transformation. EST staff possess sound strategic thinking and consulting skills that guide the organization towards collaboratively identified, workable solutions.
Required Qualifications
- Bachelor's degree in Organizational Change, Business Administration or related area, and 10+ years relevant experience and/or equivalent experience/training.
- Thorough knowledge of the management consulting field, theories, models to assess, design and implement customized organizational interventions. Demonstrates superior strategic- thinking and consulting skills in guiding the organization toward workable strategies and solutions.
- Demonstrates leadership and management skills required to lead subordinates, in the areas of
- staff performance and development, team building and communications, resolution of issues and conflicts, review and approval of work, and hiring and training employees.
- Demonstrated ability to operate with a high degree of diplomacy, influential and interpersonal skills to work effectively across the organization at all levels.
- Able to interpret and communicate, both verbally and in writing, complex information in a clear
- and concise manner. Have superior written, verbal and presentation skills for influencing and facilitating sustained change.
- Ability to effectively lead highly significant engagements from inception to conclusion. Ability to conceptualize projects, write proposals and draft project plans and budgets. Advanced knowledge of project management principals, theories and concepts.
- Demonstrates ability to learn quickly, reason, synthesize and generalize based on information obtained. Sound judgment, ability to draw unbiased conclusions.
- Ability to establish and manage project governance groups. Excellent facilitation skills and ability to facilitate complex and controversial topics.
Preferred Qualifications
- Advanced degree in Business Administration (MBA) or related area
- Knowledge of the organizational environment of higher education and large research universities to understand client priorities, issues, motivations and constraints.
- Demonstrated knowledge of Lean continuous improvement methodology to assess, design, and implement organizational improvements
- Ability to leverage AI for synthesizing data, improving decision-making, and embedding it into cross-functional processes.
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Job Code and Payroll Title 000564 ORGANIZATIONAL DEV MGR 1
Job Category Professional and Managerial, Project Management
Bargaining Unit 99 - Policy-Covered (No Bargaining Unit)
Location San Francisco, CA
Campus Minnesota Street (SF)
Additional Shift Details Monday-Friday 8am-5pm
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