Product Discovery & Adoption Partner - Instrumentation

YOUR ROLE: As a Product Discovery & Adoption Partner focused on instrumentation, you'll work at the interface of engineering, science, and market insight. You'll identify and define opportunities for new instrument concepts, translate customer needs into design criteria, and guide products through early validation and adoption.

You'll use AI and machine learning to inform design decisions, anticipate use patterns, and refine early-stage adoption strategies-helping Promega bring intelligent, connected systems to life.

YOUR EXPERIENCE: You likely have a background in mechanical, electrical, or biomedical engineering and hands-on experience with scientific instrumentation, system integration, or automation. You're motivated by solving technical challenges that directly impact researchers' workflows.

You blend technical depth with curiosity about how users interact with technology-and you're eager to explore how data science and AI can make those experiences even better.

OUR TEAM: We're engineers, scientists, and innovators focused on advancing how life science research gets done. Our team designs, builds, and commercializes instruments that make complex workflows simpler, faster, and smarter.

We thrive on collaboration across R&D, manufacturing, and commercial groups-and we're increasingly leveraging AI, data modeling, and automation to bring greater precision and predictability to innovation.

JOB OBJECTIVE: The Product Discovery & Adoption Partner (PD&A) serves as a co-inventor and entrepreneurial counterpart to R&D, responsible for translating mission-critical unmet customer needs into product development and adoption strategies. PD&As bridge scientific discovery with commercial realization, ensuring Promega innovations advance customer breakthroughs while achieving the desired business impact.

CORE DUTIES:

1. Innovation Discovery & Customer Insight
* Actively identify, characterize, and validate specific customer archetypes and mission-limiting unmet needs across Promega's customer base (academic scientists, clinicians, diagnostic labs, pharma/biotech, CROs).
* Collaborate with R&D to orient discovery and opportunity framing around the mission of these archetypes, ensuring innovations address not just surface needs but deeper blockers to scientific progress.
* Seek and synthesize insights from diverse sources including but not limited to AI sources, field teams, Promega scientists, Marketing Teams, customers, competitors, and literature into coherent product visions.
* During the first two years of sales collaborate with Marketing teams to drive product adoption and align commercial efforts with Promega's business strategies.

2. Product Co-Creation & Development
* Partner with R&D scientists and engineers to translate customer needs into Customer requirements and product requirements, technical feasibility assessments, and design-for-manufacture considerations.
* Frame and validate unmet needs and opportunities in alignment with R&D Strategic Priorities, ensuring focus on business initiatives.
* Navigate constructive tension between innovation and operational feasibility.
* Balance speed-to-market with scientific rigor and regulatory requirements.

3. Leadership & Execution
* Serve as a strategic internal leader by effectively navigating organizational structures to mobilize resources, influence stakeholders without direct authority, and lead cross-functional teams in driving forward new product initiatives. Develop early-stage business cases, including market analysis, competitive analysis, value propositions, and adoption forecasts.
* Architect and oversee adoption strategies for the first two years post-launch, ensuring early wins, KOL engagement, and customer pull. Responsible for monitoring effectiveness and altering tactics as necessary.

4. Cross-Functional Alignment & Transition
* Work cross-functionally -co-creating with R&D, Operations, QA, Regulatory, and Commercial stakeholders.
* Establish shared KPIs launch success, early adoption, and revenue trajectory.
* Within the first two years support training and marketing.

5. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others.

6. Embracing and being open to incorporating Promega's 6 Emotional & Social Intelligence (ESI) core principles in daily work.

7. Understands and complies with ethical, legal and regulatory requirements applicable to our business.

KEY QUALIFICATIONS:

1. Advanced degree (PhD or MS) in life sciences, engineering, or related field; MBA or business experience preferred.

2. 5+ years in product development, translational science, or entrepreneurial ventures in life sciences.

3. Proven track record in early-stage product development, translational science, or entrepreneurial ventures in life sciences or diagnostics.

4. Experience bridging technical feasibility, market insight, and business cases.

5. Demonstrated ability to lead cross-functional teams without formal authority.

6. Demonstrated proficiency in digital tools and technology, including Microsoft applications and mobile platforms, with the ability to adapt and leverage emerging technologies-such as artificial intelligence-to improve efficiency, automation, and collaboration.

PHYSICAL DEMANDS:

1. Ability to operate a computer and phone, Microsoft Office applications and adapt to emerging technologies relevant to the role.

2. Ability to travel up to 15% of the time.

At Promega, we are committed to building a diverse workforce that reflects the communities we serve and creating a culture where everyone belongs. As an Equal Opportunity Employer, we welcome and encourage applications from all backgrounds, ensuring that employment decisions are made fairly and equitably.