Reading Room Assistant

Radiology

Full Time

86754BR

Job Summary

Under supervision and guided by the procedures of the Department of Radiology, the Reading Room Assistant is responsible for the daily operation of the Radiologist Reading Room within the Radiology department.

Responsibilities include but are not limited to:

• Triage inbound calls to the Radiologists
• Place outbound calls on behalf of the Radiologists
• Triage Patient study image sharing (inbound and outbound)
• Manage email correspondence and documentation
• Maintain and update daily On Call lists for Radiologists
• Facilitate requests for changes to orders received from the Radiologist back to original ordering provider or the scheduling department.
• With limited supervision, this individual will perform ancillary tasks that allow radiologists to focus on their primary clinical functions. These tasks include handling outgoing communications (such as notification of clinicians for critical, urgent, and unexpected findings) and incoming communications (such as walk-in and phone call requests from referring physicians for preliminary findings and verbal consults).
• Monitor reading room and radiologist activities to include regulatory and policy compliance and service standards. By preparing and analyzing the critical metrics in the entire imaging process (exam request to final report), the individual will make data-driven suggestions to improve the delivery of care.
• Support the scheduling team with patient appointment scheduling.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $29.03 - $41.55 (Hourly Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The UCSF Department of Radiology Imaging IT team architects, implements, and manages the computer systems and networks needed to support more than 700,000 imaging studies annually. Our team manages the full stack from network to application and end user support. The team provide Monday - Friday, 8am to 5pm support including evening and weekend call to support the Medical Center needs.

Required Qualifications

• High school graduation and four years of related administrative experience; or an equivalent combination of education and experience;
• Highly proficient working with MS Word, Excel, Power Point and Adobe Acrobat is required to execute job responsibilities under very tight deadlines. Includes the proven ability to develop spreadsheets, learn and use new software, independently draft correspondence and create PowerPoint presentations.
• Demonstrated professional skills including advanced writing, independent problem solving, superior organization and time management skills are used on a regular basis.
• Ability to manage multiple projects simultaneously, meet competing deadlines, be resourceful and work independently with minimal supervision, but also participate effectively as part of a collaborative team
• Demonstrated ability to effectively work with individuals at all levels; ability to demonstrate a high degree of confidentiality and discretion, and demonstrate flexibility with the ability to work with diverse personalities
• Ability to follow through and complete verbal and written protocols and or directions
• Ability to become proficient in several online systems; i.e., Qgenda, Amion, E*Value, Apex
• Demonstrated proven experience in providing high level executive support requiring confidentiality, discretion and good judgment.

Preferred Qualifications

• BA or BS Degree in related field
• Familiarity with agency and UCSF policies regarding purchasing and reporting, restricted costs and general spending & carry-forward guidelines.
• Prior experience organizing meetings, including travel arrangements, logistics and expense reimbursement

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Campus

Job Code and Payroll Title

004722 BLANK AST 3

Job Category

Administrative Support

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Various Work Sites

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F; 8:00 am - 5:00 pm or M-F 11:00 am - 8:00 pm