Hardware Support Engineer

Join Peraton in advancing the safety, efficiency, and modernization of the National Airspace System (NAS) through the FAA's Brand New Air Traffic Control System (BNATCS) contract. As a trusted partner to the Federal Aviation Administration, Peraton helps deliver the systems and services that keep our nation's skies safe and connected.

We're looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the world's most vital transportation infrastructures, working alongside leaders in aviation, engineering, data science, and systems integration.

At Peraton, you won't just support the mission - you'll define it.

Join a team dedicated to protecting the safety and integrity of U.S. air travel. Peraton is seeking a dedicated and detail-oriented Hardware Support Engineer to provide technical expertise in the installation, configuration, maintenance, testing, and sustainment of mission-critical hardware systems supporting the Federal Aviation Administration (FAA). The ideal candidate will work alongside system engineers, field technicians, stakeholders, and contractors to ensure the hardware infrastructure meets performance, availability, reliability, and safety requirements of air traffic control operations.

In this position, you will:

Install, configure, integrate, and test hardware components (servers, network switches/routers, sensor equipment, radar interfaces, associated cabling, racks) within FAA sites and NAS infrastructure.
• Support hardware deployment activities: site surveys, installation planning, cut-over readiness, site acceptance testing (SAT), operational readiness reviews (ORR).
• Coordinate with system integration & software teams to ensure hardware interfaces correctly with automation, surveillance, voice, and communication systems.
• Perform preventive maintenance, corrective maintenance, troubleshooting, and root-cause analysis of hardware issues in a 24/7/365 mission-critical environment.
• Maintain hardware configuration baselines, documentation (including interface control documents, installation/test reports, drawings), change control and status accounting.
• Ensure compliance with FAA safety, reliability, cybersecurity, environmental, and site constraints.
• Monitor hardware performance metrics (availability, latency, throughput, reliability), escalate issues, and implement mitigation actions.
• Support logistics, lifecycle management, parts provisioning, spares, and equipment tracking for deployed hardware.
• Assist in hardware upgrades/replacements, legacy system decommissioning, and technology refresh efforts.
• Travel to multiple FAA facilities and field sites as required.

Why This Role Matters

The reliability of FAA systems-and, by extension, the safety and efficiency of U.S. air travel-depends on robust and well-maintained hardware infrastructure. As a Hardware Support Engineer, your work ensures that essential components of the National Airspace System (NAS) operate seamlessly. Your technical expertise supports uninterrupted operations, reduces downtime, and enables modernization initiatives that keep the FAA at the forefront of aviation technology and safety.

Basic Qualifications:

• U.S. Citizenship Required.
• Must have the ability to obtain / maintain a Public Trust clearance.
• Bachelors degree and 8 years of experience or Master's degree and 6 years' experience or Associates degree and 10 years' experience or a High School Diploma and 16 years of experience.

• Hands-on experience with hardware installation, integration, maintenance in large scale or mission-critical systems (preferably in federal/aviation/ATC environments).

• Strong understanding of hardware systems: servers, switches/routers, fiber/copper infrastructure, racks, sensors, test equipment.

• Experience with site deployments: installation planning, acceptance testing, cut-over processes.

• Excellent troubleshooting and analytical skills for diagnosing hardware issues in integrated systems.

• Ability to read and interpret technical drawings, interface control documents (ICDs), test plans, installation/test reports.

Preferred Qualifications:

• Experience supporting FAA systems or NAS infrastructure, or large high-availability/real-time systems.
• Familiarity with radar, surveillance sensors, ADS-B, ARS (7,11) networked data feeds, automation systems in ATC.
• Familiarity with configuration management, hardware lifecycle support, logistics for deployed systems.
• Certifications relevant to hardware/networking (e.g., CCNA/CCNP, CompTIA Server+, etc.).
• Bachelor's degree in electrical engineering, Computer Engineering, Systems Engineering, STEM or a related technical discipline.
• Experience using hardware monitoring platforms and remote diagnostic tools.

#BNATC

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.