New

Knowledge Operations Specialist

TEKsystems
$35.00 - $42.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Indiana, Indianapolis
Nov 07, 2025
TekSystems is hiring a Knowledge Operations Specialist for a large tech company in Indianapolis, IN! Location: Hybrid, onsite 2-3 days/week - Downtown Indianapolis Position Overview The Knowledge Operations Specialist will provide critical support to the Legal and Corporate Affairs Knowledge and Enablement Management KEM team during a four-month contract period. This role will focus on enterprise policy updates knowledge article publishing and operational support to ensure seamless continuation of knowledge operations workflows. Key Responsibilities: * Knowledge Article Management * Assist with knowledge content governance and quality assurance processes * Support CAP Compass content updates and cross-linking initiatives * Help maintain AI-ready knowledge formats and structures * Policy Documentation Support * Assist with enterprise policy management updates and publication in Confluence * Assist with Standard Operating Procedures SOPs reviews and updates * Administrative Project Support * Help manage the queue of knowledge requests with the team and assist with matters ticketing and workflow improvements * Support management of legal knowledge subscriptions and Do Not Call list management and updates * Submit regular status reports on progress Must Have Skills/Experience: * 3-5 years experience in knowledge management/operations legal operations or similar field * Strong project coordination and administrative skills * Experience with content management systems and documentation workflows * Excellent attention to detail and ability to manage multiple priorities * Strong written communication skills * Ability to work independently with minimal supervision Preferred Skills/Experience * Experience with Salesforce platforms and knowledge base management * Familiarity with legal or compliance documentation * Policy management * Knowledge of AI/agent content preparation Job Type & Location This is a Contract position based out of Indianapolis, IN. Pay and Benefits The pay range for this position is $35.00 - $42.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Indianapolis,IN. Application Deadline This position is anticipated to close on Nov 20, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.