New

Sr Life And Health HR Specialist

TEKsystems
$40.00 - $43.27 / hr
life insurance, sick time, 401(k), retirement plan
United States, Georgia, Atlanta
Nov 07, 2025
Top Skills' Details 1. 4+ years Employee Benefits Expertise - Health and Life - The role requires deep knowledge of health plans (PPO, POS, Dental, Vision, etc.), onboarding new member groups, and resolving benefits-related issues. Key activities: Educating employer contacts, preparing underwriting materials, coordinating renewals, and troubleshooting claims. 2. 4+ years in Relationship Management & Customer Service(Highly Preferred if they have experience supporting State and local Government) - Building and maintaining strong relationships with municipal contacts is central to the role. 3. Bachelor's Degree in human resources, insurance/risk management, business administration or related field. ** On-site 5 days/week in Downtown Atlanta, GA. Description The Life & Health Member Support Representative, under general supervision of the Sr Manager, Life & Health Services, markets, administers and services the Life & Health program as offered to municipalities, municipal authorities and commissions, and regional commissions. This position involves working with existing and prospective members. ESSENTIAL FUNCTIONS Responsible for building and maintaining relationships with member group contacts based on knowledge of plans offered, excellent customer service and escalating pertinent issues to immediate supervisor and/or RMEBS management. Utilizes current knowledge and experience in the employee benefits area to educate and resolve issues, inquiries, claims and/or troubleshooting of all products offered through vendors and plan provisions (PPO, POS, Dental, Vision, etc.) and to escalate to other team members or Sr Manager as appropriate. Prepare and submit underwriting materials and supporting documentation to consultants and/or Life & Health supervisors to assist in the development quote proposals to prospective members. This includes the onboarding of new member groups. Assists and educates designated employer contacts of member cities in the administration of the GMEBS Health plan, Life products and any other ancillary products offered under the program. Coordinates mid-year renewal preparation materials to deliver, present and assist in discussions in anticipation of changes at the member plan option level. Provides training for group member contacts and occasionally their employees on Life & Health database or other applications associated with Life & Health. Serves as point of contact for benefits inquiries and troubleshooting to maintain a positive work environment by researching, analyzing, identifying root cause, and resolving issues and discrepancies in a professional, timely, and courteous manner. Presents marketing webinars or demonstrations to municipal staff or officials to explain the Life & Health program and its options and to encourage participation of their organization in the program. Maintains a comprehensive, current knowledge and awareness of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; attends workshops and training sessions as appropriate. Organizes and prioritizes workload; monitors status of work in progress; inspects completed work for accuracy. Collaborates and supports the Life & Health team members as needed to ensure enrollments, changes or other program matters remain timely and accurate. Skills* Human resources, Human resources administrative, Life and Health, benefits administration, benefits verification Additional Skills & Qualifications Bachelor's degree in human resources, insurance/risk management, business administration or related field. 2-4 years of experience involving group employee health benefit marketing, customer service and/or administration. Strong customer service focus and excellent oral/written communication skills. Strong organizational skills and ability to manage multiple projects and deadlines effectively. Microsoft Office Suite proficiency particularly Excel and Power Point Experience Level* Expert Level Job Type & Location This is a Contract position based out of Atlanta, GA. Pay and Benefits The pay range for this position is $40.00 - $43.27/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Atlanta,GA. Application Deadline This position is anticipated to close on Nov 20, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.