Manager, Project Management System

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Project Manager independently leads and drives the work of project team members on medium- to high-complexity initiatives, delivering results with minimal oversight. This role demonstrates consistent leadership in conflict management, influence, and accountability for project outcomes, as recognized by project sponsors. The Project Manager applies established project management practices to deliver projects on time, within budget, and to high-quality standards, while serving as a technical and professional leader who provides guidance, direction, and training to project team members as needed.

What You Will Do

• Manage day-to-day project activities and maintain full accountability for execution, final delivery, and product release.
• Develop and manage project schedules, status, resources, deliverables, risks, issues, and timelines in partnership with application managers, business partners, and project teams.
• Lead regular project status and quality meetings; provide timely, transparent updates to management and key stakeholders on progress, risks, and issues.
• Define project metrics, support scorecard development, and obtain customer approval of project plans to formalize the project management approach.
• Ensure deadlines are met through effective resource planning, prioritization, delegation, and ongoing follow-up on individual and team progress.
• Facilitate communication and negotiation within and across project teams; escalate risks and issues to appropriate leadership levels as needed.
• Provide leadership throughout the project lifecycle; coach, mentor, and share best practices with less experienced Project Managers.
• Lead formal project closeout by securing sponsor/customer acceptance and confirming all deliverables meet agreed scope, quality standards, and organizational requirements.
• Contribute to staffing, budgeting, and resource planning to ensure adequate project support.
• Maintain regular, dependable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Project Management & Delivery Excellence - Proven ability to lead medium- to high-complexity projects end to end, managing scope, schedules, resources, risks, and deliverables to ensure on-time, on-budget, high-quality outcomes.

Leadership, Influence & Accountability - Demonstrated ability to lead cross-functional teams with minimal oversight; effectively influences stakeholders, manages conflict, and holds teams accountable for project performance.

Stakeholder Communication & Alignment - Strong written and verbal communication skills; adept at tailoring messaging to diverse audiences, facilitating collaboration, and maintaining transparency with sponsors and senior stakeholders.

Planning, Organization & Prioritization - Highly organized with strong time-management skills; excels at resource planning, prioritization, delegation, and balancing multiple concurrent initiatives.

Risk Management & Problem Solving - Skilled in identifying, assessing, and mitigating project risks; proactively drives corrective actions and adapts plans in response to changing conditions.

Agile & Delivery Methodologies - Solid understanding of project management methodologies, with experience working in Agile environments (Scrum, Lean, XP, LeSS) and across varying delivery models.

Analytical & Strategic Thinking - Strong analytical and reasoning abilities; translates business needs and organizational context into actionable project plans aligned with enterprise goals.

Cross-Functional Collaboration - Effective at building consensus across technical and business partners; works through others to achieve shared objectives and remove execution barriers.

Financial & Resource Management - Experience contributing to staffing plans, budgeting, and capital expenditure tracking throughout the project lifecycle, including coordination with procurement processes.

Technical Tools & Systems Proficiency - Proficient in Microsoft Office 365 and Microsoft Teams/Team Sites; capable of supporting project documentation, collaboration, reporting, and workflow management.

Adaptability & Change Management - Flexible and responsive to change; quickly acclimates to new requirements, tools, and project types in fast-paced environments.

Retail & Enterprise Environment Acumen - Experience operating within complex, enterprise or retail organizations, with an understanding of how projects impact broader operational and customer outcomes.

Who You Are

• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 3-4 years of experience in successful project management, with a progression in responsibility.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.