Director of Events and Rentals

We are seeking a highly organized and detail-oriented Director of Events and Rentals to oversee daily administrative operations, support event coordination, manage client relations, and serve as a core point of communication between clients, vendors, and internal teams. This role is essential in ensuring smooth business operations, efficient scheduling, and exceptional customer service. Additionally, this position is responsible for conducting all client tours of our wedding venue, The Firehouse, ensuring that prospective clients receive a professional, informative, and engaging venue experience.

Key Responsibilities:

Administrative & Office Management:

Oversee daily office operations including scheduling, phone/email correspondence, and filing.

Maintain office supplies, rental inventory records, and client documentation.

Manage invoices, contracts, and payment processing.

Assist in coordinating event logistics, including rental deliveries and returns.

Organize and attend all weekly staff meetings.

Perform all administrative tasks as needed based on situational demands.

Client Relations & Communication:

Serve as the primary point of contact for client inquiries and follow-ups.

Coordinate consultations, meetings, and venue walk-throughs for clients and planners.

Maintain positive, professional relationships with clients, vendors, and team members.

Conduct all venue tours for The Firehouse, showcasing the space, answering questions, and guiding

prospective clients through rental and booking options.

Event & Rental Coordination Support:

Assist in scheduling and tracking event rental reservations.

Communicate event timelines and rental logistics with team members.

Ensure accurate order processing and assist with event execution when needed.

Marketing & Social Media Support:

Assist with social media content creation and scheduling.

Update website content and marketing materials as needed.

Engage professionally with clients via social media and respond to online inquiries.