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Clinic Care Coordinator- Duke Lake Norman Hospital

Duke Clinical Research Institute
United States, North Carolina, Mooresville
Dec 11, 2025

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Lake Norman Hospital

Pursue your passion for caring with Duke Health Lake Norman Hospital in Mooresville, North Carolina. The smallest of Duke Healthas four hospitals at 123-beds, it offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, women's services, and surgical specialties.


Job Summary

This position is responsible for assisting with the coordination of patient care with referrals and/or authorizations for services. Works with providers and clinical staff to ensure all orders have been submitted and appropriate documentation is sent to the referral provider. Notifies patient of appointment time and location and/or contact information of the referral provider to ensure all services ordered are complete. This position will also handle access as it relates to scheduling, to include both inbound and outbound calls.

Hours:

Monday - Friday, 8am to 5pm 40 hours a week



Knowledge, Skills and Abilities
Minimum Qualifications
Education

High school diploma or GED equivalent.



Experience

1 year in a medical or health related field of work.



Degrees, Licensures, Certifications

1 year in a medical or health related field of work.


Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.



Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


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