Systems Analyst Associate

Department: IT AS Ent Sys Alum & Fin
Salary/Grade: ITS/77

Target hiring range for this position will be between $65,124-66,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Job Summary:

Performs tasks related to the design, implementation, support/maintenance, and enhancement of NU's enterprise, vendor and in-house developed applications. Documents functional requirements, analyzes requirements in the context of software and processes, develops and executes test plans, assists with and documents business process improvement efforts, and works with production issues. Completes content, process, and procedures for technical and functional system work that is low in complexity.

Specific Responsibilities:

Strategic Planning

• Participates with senior analysts, end users and peers to ensure that user requirements are gathered, analyzed, all gaps are documented, and all deliverables completed (adhering to approved methodology and documentation standards).
• Participates with functional users and technical staff to determine best approaches, ensuring that approved solutions are implemented in a timely and correct fashion.

Administration

• Contributes to the creation of accurate documentation of process, procedure, and system/application configuration.
• Provides input into the creation and maintenance of test scripts, implementation project plans, roll out communications and training materials.
• Identifies simple use cases.

Development

• Provides input into test scripts and performs detailed testing for simple use cases to ensure that the implemented software functions correctly.
• Participates in iterative feedback processes among users, developers, and analysts to ensure software functionality aligns with requirements.

Performance

• Enters basic software configurations to meet user needs.
• Collaborates with technical, reporting and application resources to analyze and resolve basic production issues in a timely manner.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience.

Enterprise Applications

• Ascend by Kindsight
• Blackthorn
• PeopleSoft Financials/SCM (NU Financials)
• Salesforce

Infrastructure

• Microsoft Office (Word, Excel, Powerpoint, Access, Outlook)
• SOQL (Salesforce)
• SQL/MySQL/Postgres

Programming Languages and Frameworks

• Apex

Analytical

• critical thinking
• debugging
• decision making
• judgment
• problem solving
• troubleshooting
• use-case analysis

Project

• collaboration and teamwork
• cost/benefit analysis
• functional documentation
• organizational skills
• planning

Preferred Qualifications:

• Knowledge of higher education or public sector business processes including Accounts Payable, Travel and Expenses, Procure-to-Pay, Supplier Management, Supplier Contract Management, General Accounting, Facilities Management as related to, Maintenance, Repair and Operations, Capital Projects Management and Space Management, Advancement activities related to Alumni Relations and gift processing.

• Exposure to Enterprise Resource Planning (ERP) systems such as Oracle PeopleSoft Financials (NUFinancials), Oracle Fusion ERP, and/or Workday Financial Management

Preferred Competencies: (Skills, knowledge, and abilities)

• Experience with SQL or other query tools to perform analysis.
• Excellent learning skills, ability to synthesize and extend learning to other similar cases.
• Ability to quickly acquire technical and functional proficiency with new software applications.
• Ability to effectively present ideas, both orally, and in a written form.

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.