Facility Administrator Coach (FA Coach)

Posting Date

The FA Coach will be an experienced FA Preceptor/Trainer and will provide training, guidance and support to Facility Administrators (FA) and leadership across regions/divisions (Bay area, Central Valley, and Central Coast of California). The FA Coach will augment the training new FAs receive through FA Prep 365 by providing detailed, hands-on coaching to ensure new FAs are fully prepared to run their clinics successfully and fully integrate into their regions. The FA Coach will also provide specific, targeted support/coaching for tenured FAs at the request of Regional Operations Directors and/or Divisional Vice Presidents.

Core Skills:

* Proven ability to quickly earn the trust of FAs and regional teams.

* Focused on delivering Business Value, comfortable with evolving business needs, who thrives in a dynamic work environment.

* Polished Executive Communication skills, comfortable collaborating with senior level management.

* Collaborative Leader, who models personal empowerment and personal ownership and is able to help various teams achieve more than they could without the Regional Coach's leadership.

* Solid understanding of Clinic Operations Best Practices. Comfortable with maximizing labor budgets, collaboratively developing teammates and patient schedules, labor relations processes, managing through change, and building strong teams.

* Partner with Facility Administrators, Regional Operations Directors and Divisional Vice Presidents to ensure a solid training experience for new FAs to improve new FA retention as well as strengthen tenured FA core skills.

* Thrives in an environment, in which teammates have a high degree of empowerment and responsibility.

* The Regional Coach is comfortable succeeding through influence, not authority. The Regional Coach succeeds by building professional relationships that are based upon mutual trust and respect.

Specific Responsibilities:

* Trains/Coaches new FAs through first year in their role following detailed coaching program to augment FA Prep 365.

* Escalates concerns/issues that may impact new FA effectiveness and/or retention to Regional Operations Director and Divisional Vice President.

* Provides ongoing support/coaching for Facility Administrators across regions/divisions related to clinic operations, team building and labor relations.

* Provides labor relations training and support as well as guidance to regions on labor relations BPDs specifically related to Know Your Rights and Collective Bargaining training as well as teammate engagement.

* Collaborates with senior level management on change management processes related to implementation of Village/Divisional initiatives.

Qualifications and Education:

* Proven ability to build strong, long-term professional relationships, based upon trust and respect.

* Strong influencing skills.

* Sound business and technical acumen.

* Adaptable leader who thrives in a dynamic work environment, in which management solutions deliver real benefit to clinic leaders, teams and patients, and in which business needs evolve over time.

* Excellent ability to communicate at all levels in a clear, confident, concise manner.

* Excellent problem solving and critical thinking skills.

* Ability to learn and navigate complex organizational structures.

* 5+ years of healthcare operations management experience.

* 5+ years of coaching/training experience.

* 3+ years of labor relations training experience.

* Bachelor's Degree in business related field (Master's Degree preferred)

What We'll Provide

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

* Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

* Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

* Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform Star Learning.

#LI-BY1

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.