Branch Manager

Position Summary

This key position within the International Freight Forwarding Group will have a direct impact to the commercial success of a high-volume IFF branch. The position aids the Regional VP and Product Leaders in formulating and administering organizational policies and initiatives includes P&L responsibility, business planning, financial budgeting, executing operations, mentoring/coaching employees, and implementing process improvement and value proposition enhancement, through day-to-day branch management, either directly or through subordinate managers. The role also serves as one of the primary contacts for customers who are serviced by the branch overseen. As a leadership member of the IFF, the position is also responsible to work closely with the other leadership members within YLA to ensure the direction and strategy of the branch is aligned with overall strategy of IFF and ultimately with YLA.

Essential Duties and Responsibilities

Position specific:

Translates IFF strategies for each key product, Air Freight Forwarding, Ocean Freight Forwarding, and Customs House Brokerage, into a day-to-day branch management.
• Contributes to the formulation and administration of company policies, budgets and development of long-term strategies, goals and objectives.
• Reviews analyses of activities, costs, operations, qualities, and forecasts data to determine branch progress toward stated goals and objectives.
• Confers with branch management to review achievements and to discuss required changes in goals or objectives resulting from current status and conditions.
• Responsible for P&L and KPIs including preparation of mid-term plans and budgets based on IFF goals and growth objectives.
• Develops and implements procedures and controls that promote communication and adequate information flow.
• Creates an atmosphere that promotes employee involvement, communicates regularly with branch management and employees.
• Conducts performance evaluations and recommends promotion, wage increases and other performance related actions such as verbal and written counseling notices, discipline, and termination of employment.
• Establishes and frequently reviews developmental action plans that promote growth for the individual and strengthens succession planning initiatives.
• Responsible for maintaining and organic growth of the customer relationship, frequently interacts with customers to ensure satisfaction of customer requirements and requests.
• Fosters environment of continuous improvement utilizing Kaizen principles.
• Performs special projects and other duties as assigned and required by RVP.

Leadership specific:

• Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Maintains an up-to-date knowledge of IFF's strategic objectives, product offerings, and platform/system enhancements.
• Excellent strategic problem solving & analytical skills; strong business acumen.
• Engages in the high-performance culture characterized by high integrity, efficiency, productivity, teamwork, collaboration, innovation, and camaraderie.
• Team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, including strong oral and writing capabilities.
• Expert at summarizing, packaging, and presenting data to assist management in assessing options and decision making.
• Works with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to regional (RVPs and Fellow Branch Managers) and/or functional management (Product leaders) while supporting syndication with stakeholders across the organization.

• Complete knowledge of International Freight Forwarding and Logistics operations, competitors, relevant technology.
• Bachelor's degree in Business, Logistics, or equivalent field, preferred.
• 7-10 years of experience in International Freight Forwarding, logistics industry with a minimum of three years in leadership position.
• Bilingual capability and experience in working overseas are preferred.
• Ability to influence without authority.
• Ability to recognize and deal appropriately with sensitive and confidential information.
• Ability to self-initiate and prioritize workload to meet goals and objectives on time and on budget.

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits

Yusen offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1^st of the month following start date
• 401k with a company match
• Standard 10 days PTO
• Eligible for bonus plan
• 7 Paid Holidays
• Eligble for OT pay if applicable
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.

www.yusen-logistics.com/

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.