New

Onsite Exhibitor Services Manager

Maritz
life insurance, parental leave, paid time off, tuition reimbursement, 401(k), remote work
United States, Missouri, Fenton
1375 North Highway Drive (Show on map)
Jan 28, 2026
Where Human Connection Fuels Possibility At Maritz, decades of innovation and perseverance have built more than just a strong reputation - they've shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. And we've brought this human-first design inward - intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. That's why we've created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being. We have a passion for excellence and genuine care for the people making it possible. This role will independently oversee small to mid-sized events, gain experience in equipment management, event checklist execution, onsite sales and customer interaction. Actively engage exhibitors while becoming sufficient in company tools, products and services while expanding core competencies in reporting, budgeting, and sales tactics. This role will sit near one of the following cities with the ability to travel up to 90%: Frederick, Maryland What You'll Be Doing Independently oversee small to medium-scale events with a single onsite deployment, managing up to 3 temporary staff to support as many as 500 exhibitors. Prepare onsite documentation, handle posting procedures, manage equipment logistics, and coordinate lead support area setup. Assume responsibility for specific zones during larger events to ensure smooth and efficient operations. Meet or exceed onsite sales goals by leveraging extensive knowledge of Exhibitor Services products and solutions. Actively engage exhibitors through direct, face-to-face sales techniques to secure onsite lead retrieval sales and identify upselling opportunities. Manage client interactions related to show reporting and onsite budget management. Deliver critical customer service support by overseeing the Exhibitor Services technical inbox and independently addressing Level 2 support inquiries. College degree or equivalent technical certification preferred. Minimum 2 years of customer service experience with strong written, oral, organizational, analytical, and communication skills. Ability to handle challenging situations and multiple tasks simultaneously and perform within tight time constraints. Interpersonal skills required to interact with staff, colleagues, and management. Must be proficient with Microsoft 365 products: Word, Excel, Outlook, and PowerPoint. Ability to lift up to 50 lbs. repetitively and carry up to 20 lbs. over long distances. Ability to stand on your feet for extended durations and walk up to 5 miles daily. Nice To Have Experience in a sales environment directly supporting sales representatives with technical issues and deal closing activities. Event industry experience preferred. Working Logistics & Things You Should Know We welcome virtual applicants and support remote work for this position. Hybrid or Remote Work This position requires up to 90% travel (120-150+ days). Operations primarily on Eastern time zone. Disclaimer This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job. DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job. Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more! View all details at: www.MaritzBenefits.com Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please. Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to recruitment@maritz.com.