Strategic Account Planner

Join a Team That Sticks Together!

At Shurtape Technologies, we know how to make things stick. As a leading manufacturer and marketer of adhesive tape, we pride ourselves on creating innovative solutions for a variety of industries.

We have facilities all around the world, including in the U.S., U.K., Germany, Mexico, China, and more.

In addition to our specialty adhesive products, we offer well-known brands like Duck, FrogTape, Painter's Mate, Shurtape, T-Rex, Kip, and Pro Tapes.

Why Work with Us?

We encourage curiosity and creativity, working together to solve challenges and innovate. Our commitment to health, safety, and environmental responsibility means we make a positive impact on our communities and the world.

What We Offer:

• A company that truly values your contributions

• A place where you can grow, make an impact, and be part of something meaningful

• A focus on excellence and continuous improvement, ensuring we deliver top-quality, reliable solutions to our customers

• An environment where employees are encouraged to bring their best ideas forward and adopt a growth mindset

More Than Just Tapes...

In addition to being obsessed with our customers, Shurtape is committed to being socially and environmentally responsible. We recognize that our actions today affect our world tomorrow, and we are committed to responsible manufacturing processes that protect the communities in which we operate.

We Ask for the Best, and Offer the Best in Return

We are looking for passionate, innovative individuals who thrive in a dynamic environment to join the Shurtape team. If you're looking to be part of a forward-thinking, fast-paced, and supportive team, we'd love to hear from you!

Our tapes may do the sticking, but it's our people who hold it all together.

SUMMARY OF POSITION

The Strategic Account Planner encompass all the functions of sales forecasting associated with specific strategic accounts across our Industrial, Retail, and international businesses. This position is responsible for continuously improving the forecasting process and most importantly its accuracy, by facilitating the dialog with key counterparts in Sales, Customer Sales Operations, Product Marketing, Finance, Demand Planning, and Supply Planning. These critical activities will influence the shaping of the plan that drives the procurement, production/manufacturing processes of finished goods and raw materials. This function is highly analytical in nature and requires a strategic ability to collaborate with a diverse group of people.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Develop and maintain demand forecasts at multiple levels of aggregations of a channel for 12+ month periods to support the S&OP/IBP process, based on historical trends, demand drivers and/or business stakeholder's knowledge
• Responsible for specific accounts identified by the company as strategic customers
• In conjunction with the Sales Management team, the Strategic Account Planner will support the account portfolio activities such as product life cycle management, buying strategies, promotion planning and customer-facing projects
• Lead the strategic account plan review to gain sales leadership alignment; this plan will serve as a critical input for the creation of the consensus plan. They will also assist the sales team in the preparation of materials for customer meetings
• Develop and maintain an account/unit forecast for the assigned strategic accounts at multiple levels of aggregation, leveraging assumptions from sales, global demand planning, product marketing, Finance and Supply Planning
• Integrate (and develop great intimacy with) POS-based analytics and inventory strategies in the planning process to deliver product availability, forecast accuracy, high service levels and channel health
• Lead and execute the collaborative planning process; prepare agenda and materials and lead the monthly strategic account planning reviews; perform consistency checks against targets; communicate the plans, identified gaps and recommendations to key stakeholders; and assist the account team in the development of financial targets
• Monitor the performance of the plan; monitor ongoing demand and inventory needs for strategic items; analyze POS data to identify opportunities and liabilities in customer inventory; root cause forecast deviations and drive corrective actions
• Provide relevant input for the consensus, S&OP/IBP and customer meetings
• Coordinate the planning and successful execution activities of promotions, new product launches & phase-out
• Work closely with Global Demand Planners to understand inventory risks and opportunities
• Act as a change agent to drive process improvements
• Support ad-hoc reporting/analysis requests & customer-facing projects
• Ensure business process documentation remains in line with the latest business practices

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in business, engineering, or supply chain related field
• 3-5 years demonstrated results in forecast management activities in a manufacturing/procurement environment focused on demand/supply alignment, process improvements and analysis to achieve results
• Strong business acumen with POS data and its application in planning processes
• Demonstrated results in forecast accuracy improvements
• APICS or IBF Certification(s) preferred
• SAP MRP, ERP planning software experience preferred
• Experience in O9 Solutions preferred
• Excellent skills in Excel, PowerPoint, BI tools; MS Access a plus
• Experience dealing with customers / customer requirements
• Strong interpersonal and influencing skills
• Excellent communication skills, with advanced written and presentations skills to different levels of the organization
• Strong interpersonal & analytical skills with the ability to influence without authority, gain buy-in and drive consensus
• Strong organizational skills and proven experience in developing / managing processes in a fast-paced business
• Proven ability to articulate business requirements and formulate concise solutions to complex problems
• Willing to travel up to 20%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Sitting for extended periods of time
• Typing
• Talking on the telephone
• No heavy lifting

WORK ENVIRONMENT

Our office is designed to bring people together. It's an open, collaborative space where creativity and teamwork thrive. We believe the best ideas come from shared conversations and we encourage our teams work closely and support one another. To help everyone do their best work, we provide a comfortable and well-equipped workspace, foster team building through activities and social events, and prioritize work-life balance, further helping our employees achieve their personal and professional goals. Our company culture values innovation, inclusivity and a positive attitude, with the contributions of each employee driving our overall success.

Shurtape Technologies, LLC is proud to be an Equal Opportunity and Affirmative Action employer. Shurtape Technologies, LLC does not discriminate based on race, religion, color, national origin, gender (including identity & expression), medical condition, sexual orientation, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business requirement.