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This full-time hourly position oversees accreditation activities, recruitment, scheduling, financial tracking, and administrative operations while serving as a primary resource for residents/fellows and faculty. This role requires strong organizational and communication skills, along with comprehensive knowledge of ACGME requirements, policies, and procedures.
- Hours: M-F Day hours
- Pay: Hourly
- Location: 7500 Mercy Rd.
Key Responsibilities
- Accreditation & Compliance: Manage ACGME accreditation activities, including site visits, self-studies, Annual Program Evaluation, Annual Program Review, and Milestone reporting. Support Program Evaluation and Clinical Competency Committees; maintain documentation, minutes, and action items.
- Recruitment & Onboarding: Coordinate all recruitment activities through ERAS, NRMP, and SOAP. Organize interview days, applicant communications, rank meetings, and onboarding of residents/fellows
- Scheduling & Data Management: Maintain resident/fellow schedules and call assignments in the residency management system. Monitor work-hour compliance and manage all trainee leave (vacation, sick, parental, FMLA, conference).
- Program Operations & Communication: Serve as liaison between the Program Director, residents/fellows, GME Office, and internal/external stakeholders. Manage program communications, website updates, meeting coordination, and visiting trainee arrangements.
- Curriculum & Educational Support: Support curriculum development with the Program Education Committee. Create and track evaluations, conference attendance, and educational activities.
- Finance & Budget Oversight: Track program budgets, expenditures, and resident/fellow professional development funds. Coordinate travel arrangements and reimbursement reporting.
- Policies, HR & Trainee Support: Interpret and distribute policies and procedures. Track licensure, credentialing, visas, mandatory training, and leaves of absence. Provide guidance and administrative support to residents/fellows.
- Wellness & Events: Coordinate educational, wellness, and social events for residents/fellows. Support in-training examinations as applicable.
Qualifications:
- Associate degree or equivalent experience.
- Experience of office administrative experience, preferably in a healthcare and/or education setting. Experience in general medical education is helpful.
- Demonstrated strong communication and organizational skills.
- Ability to manage multitasking and high-level complex scheduling, action lists and timelines with high-level accuracy.
- Must be skilled in Microsoft Office.
Licenses/Certifications: TAGME certification preferred or the ability to obtain within the first 3 years of employment.
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