New

Business Transformation Program/Project Manager (Central Dispatch)

Cox
$122,600.00 - $204,400.00 / yr
parental leave, paid time off, paid holidays
United States, Arizona, Phoenix
Feb 06, 2026
Central Dispatch is searching for a Business Transformation Program/Project Manager to oversee multiple overlapping in-flight programs and project spanning across Business Operations, Product, Technology, and customer-facing delivery. In this role, you will be joining a team responsible for executing on the business's strategy as part of a multi-year transformation. You will own complex, cross-functional programs and projects that shape the future of the company, driving strategic initiatives that span multiple years and business units. In addition to program and project delivery, you will play a key role in maturing and operationalizing governance frameworks and ways of working (steering committees, process governance, etc.). In this position, you will engage directly with members of our leadership team and coordinate efforts across various teams and external vendors to fulfill stated objectives. The finalized candidate will have to be based out of Atlanta, GA or Phoenix, AZ. Job Responsibilities: Independently leads and coordinates programs and project from design to delivery. Serves as Program or Project Manager for cross-functional teams comprised of team members across operations, product and technology, and other businesses and business units. Works with appropriate colleagues and stakeholders to define and build deliverables including plans, business cases, program charters, risks assessments, stakeholder assessments, go-to-market t-plans, communication plans, issue / risk logs, benefits tracking and program status reports. Drives decision-making and ensures on time delivery of defined deliverables. Plays a consultative role to help put in place the appropriate people, processes and tools to ensure effective project management and success. Determines and coordinates sharing of leveraged resources among projects. Manages 3PL vendor agreements related to project delivery. Defines, implements and consults on Project Management standards and processes for relevant teams or projects. Drives execution of process improvement initiatives. Defines and tracks project milestones while developing, maintaining, and reporting on overall status, challenges, changes, risk management, and delivery. Ensures the financial health of program by preparing budgets, forecasting expenditures, analyzing variances, and initiating correcting actions in partnership with Finance and leadership. Required Experience & Specialized Knowledge and skills: Bachelor's degree in a related discipline and 8 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6years' experience; or 12 years' experience in a related field with no degree. Additional Minimum Qualifications: 10+ years of program and/or portfolio management experience managing large-scale strategic or transformational programs. Demonstrated ability to operate at the executive level: preparing Board/ELT materials, facilitating C-suite discussions, and influencing without direct authority. Mastery of delivery methodologies including Agile, waterfall, and hybrid models. Preferred Qualifications: Certifications: PgMP, PfMP, Prosci/ADKAR, SAFe, or equivalent. Experience in large scale multi-year business transformations Excellent ability to manage multiple projects in varying stages of implementation while adhering to timelines, quality standards, and attention to detail. Excellent written and verbal communication skills and ability to collaborate effectively across departments and teams. USD 122,600.00 - 204,400.00 per year Compensation: Compensation includes a base salary of $122,600.00 - $204,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.