Security Officer - Lobby Access Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Access Desk in New York, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at the front desk of a leading financial institution location, where you will greet visitors, manage access control and badges, monitor lobby activity, and support security-related communications with professionalism and care. You will represent a team that is agile, reliable, and innovative, putting people first while delivering through teamwork and acting with integrity in every interaction.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk of a financial services location by following Allied Universal post orders, access procedures, and other site-specific security-related policies.
• Greet and screen visitors, issue temporary credentials when authorized, manage the visitor log, and direct guests to the appropriate destination while supporting a professional lobby experience.
• Monitor lobby activity and security-related systems such as CCTV, alarms, and access control, and report irregular activity per site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, including initiating notifications, documenting actions taken, and coordinating with on-site staff and/or emergency responders when needed.
• Complete detailed reports for daily activity, incident documentation, and shift handoff communications, and maintain control of keys, badges, and other access items as assigned.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• CPR certification is preferred and may be completed post hire.
• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.