Security Officer - Flex Dispatch Center

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Dispatch Center in Louisville, KY, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer with Allied Universal at a manufacturing and industrial location, you will monitor security-related systems, coordinate responses to alarms and access control activity, and communicate updates to on-site teams. You will help maintain an organized, visible presence through clear reporting, attentive dispatching, and professional customer service. Guided by our agile, reliable, and innovative approach, you will support a people-first culture built on teamwork and integrity.

Position Type: Flex

Pay Rate: $21.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to client personnel and visitors by following Allied Universal procedures, site-specific policies, and/or emergency response activities at an industrial location.
• Operate the dispatch post by monitoring radios, telephones, alarm systems, and/or video surveillance, and coordinating response actions with on-site personnel and local resources as directed.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering key details, communicating updates, and documenting actions taken.
• Maintain accurate security-related logs and reports, including incident details, key control records, access activity, and shift pass-down information.
• Support site operations by assisting with access control tasks such as verifying identification, issuing temporary badges, tracking deliveries and/or contractors, and directing visitors to appropriate check-in areas.

Minimum Requirements:

• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.