Security Officer - Concierge Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Concierge Desk in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Chemical/Petrochemical, and more. As a Front Desk Officer at a chemical and petrochemical location, you will greet employees and visitors, manage access control, verify credentials, issue badges, and monitor cameras and alarms for security-related concerns. You will document activity, communicate clearly with site teams, and respond to incidents with calm professionalism. At Allied Universal, you will bring integrity, teamwork, and a people-first mindset to deliver reliable service in a fast-moving environment.

Position Type: Full Time

Pay Rate: $21.63 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to employees, contractors, and visitors by following Allied Universal security-related procedures, site-specific policies, and location access requirements.
• Operate the front desk access control process, including verifying identification, issuing and collecting badges, managing visitor logs, and directing visitors to proper check-in areas.
• Monitor cameras, alarms, and other security-related systems from the desk, reporting unusual activity and documenting observations per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including notifying appropriate site contacts and emergency services when directed.
• Complete detailed reports for shift activities, incidents, and access events, and communicate updates to oncoming personnel and site management as needed.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.