Training Specialist

Training Specialist

Mukilteo, WA Lab

Summary:

The TrainingSpecialistwilldrivethe developmentanddelivery of high-quality technical and non-technical laboratory training programs for ZRL colleagues, ensuring content is tailored to evolving operational, qualityand customer needs. This roleis responsible forbuilding andmaintaininga comprehensive training and competency tracking system,leveragingtools such asMediaLabto track andmonitorstaff progress, project managetraining & competencyassessments, and generate management reports. By regularly analyzing training data and collaborating with site leaders, thespecialistensures all personnelremainknowledgeable, up to date, and fully compliant with organizational training requirements. Thespecialistalso drives continuous improvement by updating curricula, incorporating feedback, and supporting the professional growth of both trainers and staff.

Job Duties:

* Design, implement, and continuously improve comprehensive technical and non-technical training programs and materials (eLearning, workshops) based on operational needs and organizational requirements.

* Oversee the competency assessment program, ensuring timely and effective assessments, documentation, and follow-up for all laboratory staff.

* Develop and manage a robust tracking system (within MediaLab) to assign, record, and monitor training and competency assessments. Ensure all staff records are current, accurate, and audit-ready.

* Deliver training directly and lead "train-the-trainer" initiatives to ensure consistency, standardization and quality across all sites. Mentor and support site trainers.

* Prepare and present regular reports and dashboards on training and competency status for management. Communicate proactively with staff and leadership about training requirements, schedules, and progress.

* Gather feedback, review outcomes, and update training materials and processes to maintain program effectiveness and relevance.

Education/Experience:

* Bachelor's degree in Medical Technology(MT), Medical Laboratory Science (MLS), or equivalent years ofeducation andexperienceworking in a technical capacity in veterinary and/or human clinical laboratory

* Minimum 5 years' experience in aveterinary or human clinicallaboratory, with at least 3 years of bench experience

* Extensive experience developing and delivering training and competency assessments for laboratory professionals

* Experience implementing and managing training tracking systems (e.g., LMS)

* MT/MLS (ASCP) or equivalent certification (preferred)

* Experience covering multiple clinical laboratory specialties and departments desired (Chemistry, Hematology, Parasitology, Microbiology, Histology, Accessioning,Sendouts,etc)

Technical Skills Required:

* Deep knowledge of laboratory operations, instrumentation, and quality systems

* Proficiencyin developing and delivering training materials

* Proficiencywith training and competency tracking systems (LMS), experience withMediaLabpreferred.

* Strong organizational and data management skills

* Excellent communications skills

* Effective instructional and presentation skills.

* Strong collaboration and teamwork, with the ability to help others develop.

* Ability to indirectly lead and influence colleagues.

* Skilled at coaching and providing constructive feedback.

* Demonstrated skill inestablishingstrong working relationships andexhibitingnatural leadership qualities.

Physical Position Requirements:

* 100% onsiteat a Reference Lab

* Able to workfor extended periodson a computer and tolerate computer screens.

* Irregularhours(earlymorning)up to10%.

* Site visits also include standing and/or walking for extended periods of time.

* Primarily office-based with visits toregional laboratories.

Ability to travel regionally up to 30%.

The US base salary range for this full-time position is $82,000 - $118,000. Our salary ranges are

determined by role, level, and location. The range displayed on each job posting reflects the base pay target range

for new hire salaries for the position. Within the range, individual pay is determined by work location and additional

factors, including job-related skills, experience, and relevant education or training.

This position is also eligible for short-term incentive compensation

In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional

and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning

on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.

Visit zoetisbenefits.com to learn more.

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.