CI Technology Specialist

Join the Carolina Cat Team

As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.

Since 1926, we've supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that's built to last.

We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential.

Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat.

Summary

The CI Technology Specialist is a growth-oriented career development role designed to build skills and product knowledge for future leaders in construction technology, digital solutions, and customer-facing sales. This position provides hands-on experience supporting customers and internal teams in adopting construction technology solutions that improve jobsite safety, productivity, and equipment performance.

The CI Technology Specialist works closely with Fleet Performance, Technology Sales (SITECH), Rental, Service, and Marketing teams to gain broad exposure to dealership operations, customer engagement, and Caterpillar digital solutions, Trimble product portfolio and services. Through real-world customer interactions, structured training, and mentorship, individuals in this role build the foundation needed to progress into advanced roles in construction technology, machine sales, rental, or dealer operations.

This opportunity is ideal for early-career professionals seeking accelerated learning, meaningful responsibility, and a clear career advancement path.

Why Join Us

• Purpose-built development role with clear exposure to construction technology, machine sales, and dealership operation career paths
• Hands-on learning through real customer interactions, jobsites, and modern technology solutions
• Mentorship and training from experienced professionals across multiple dealership functions
• Broad business exposure that accelerates readiness for future roles
• Clear internal growth opportunities within construction technology, sales, and customer engagement teams

This role is designed for individuals who want more than an entry-level job - it's for those who want a starting point for a long-term career in construction technology and the digital solutions field.

Essential Functions

Customer & Dealer Engagement (Skill?Building Focus)

• Support technology sales and fleet operations teams during customer meetings, transactions, demonstrations, and dealership events.
• Assist customers in adopting digital solutions related to fleet management, productivity, safety, and equipment utilization.
• Participate in customer onboarding and education activities, building confidence in customer communication and problem-solving.
• Gain exposure to real jobsite challenges and learn how machine control and jobsite technology support customer outcomes.

Business Development & Sales Exposure

• Maintain professional communication and follow?up with customers and internal stakeholders to support relationship development.
• Assist in preparing customer-facing materials for presentations, demonstrations, and technology training.
• Document customer needs and feedback to support follow-up opportunities and sales development efforts.
• Learn foundational sales concepts, including opportunity identification, value-based conversations, and follow-through.
• Manage and measure sales initiatives, KPI programs, and dealer metrics

Technology Knowledge & Expertise Development

• Develop a strong foundational understanding of Fleet management and Jobsite technologies, including 3D Machine control, Jobsite GPS infrastructure, fleet utilization, inspections, condition monitoring, safety, and productivity tools.
• Develop a strong foundational understanding of Caterpillar digital and connectivity solutions and Trimble construction technology portfolio
• Learn to communicate the business value of technology solutions in clear, customer-friendly terms.
• Support customer onboarding and training efforts while progressively taking on more responsibility as knowledge grows.

Cross-Functional Exposure & Collaboration

• Work closely with sales, marketing, rental, service, and construction technology teams to understand the full customer lifecycle.
• Participate in dealership events such as customer demos, open houses, and training sessions to expand professional visibility.
• Share customer insights and engagement feedback with internal teams to support continuous improvement and learning.
• Learn day-to-day dealership operations and gain hands-on experience in administrative duties

Professional Growth & Career Development

• Participate in structured training programs focused on technology and machine technology products, customer engagement, sales fundamentals, and construction technology trends.
• Develop core professional skills, including communication, presentation, organization, and relationship management.
• Gain exposure to multiple career paths within construction technology, machine sales, rental operations, and customer success roles.
• Learn dealership administrative and operational processes to build a well-rounded understanding of the business.

Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• Bachelor's degree in business, Sales, Marketing, Construction Management, Engineering, or a related field, or equivalent experience.
• 0-2 years of experience in customer service, sales support, construction, or technology-related roles.
• Strong interest in career growth within customer-facing, technology-enabled, or sales-oriented roles.
• Excellent communication and interpersonal skills with a willingness to learn through hands-on experience.
• Self?motivated, organized, and eager to develop professionally in a team-based environment.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

#CarolinaCAT

EEO/AA Employer. All qualified individuals are encouraged to apply.