Receptionist

Build Your Future Here:

Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Peoples Insurance Agency, LLC is a wholly owned subsidiary of Peoples Bank and maintains an active partnership with the bank in providing financial services to a broad array of customers. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:

• American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
• Top Workplaces USA national award in 2022, 2023, 2024 and 2025
• Newsweek's America's Best Banks 2023 and 2024
• Newsweek's America's Greatest Workplaces 2024 and 2025
• Forbes America's Best Banks 2024 and 2025
• Forbes Best-in-State Banks 2020, 2021 and 2025
• TIME's America's Growth Leaders 2026 award winner

At Peoples Insurance Agency, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/

Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.

Job Purpose:

This position will be responsible for covering the front desk area of the Agency by answering the main phone lines, checking and distributing Agency voice mail messages, processing mail and assisting clients with issues as they arise by connecting them with their Agent. Candidates must have the discipline to organize their work time and task execution, the ability to make timely decisions and to adhere to structured administrative processes.

Job Duties:

• Answer phone and direct calls to the appropriate extension.
• Greet and assist clients and visitors.
• Open mail, date stamp and distribute mail and distribute incoming emails.
• Prepare, price and track UPS and other overnight services.
• Receive premium payments, provide receipts and record sending out of payments.
• Prepare daily deposit and check for errors.
• Keep track of daily transactions and reconcile Company Exchange checking account.
• Become knowledgeable in the functions of all office equipment.
• Order and account for office supplies.
• Track and process insurance licenses and license renewals for the agency and licensed agents.
• Complete Security and Safety checklists.
• Will perform special projects as assigned.

Education, Job Skills and Qualifications:

• High School Diploma
• Two years of previous customer service experience .
• Previous experience in insurance, especially within an independent brokerage firm preferred.
• Excellent multi-tasking skills.
• Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail.
• Excellent customer relationship skills.
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite
• Team player.

Basic Qualifications:

• High School Diploma.
• Two years of prior customer service experience.

Equal Opportunity Employer M/F/Disabled/Vet;
If you are unable to complete this application due to a disability, contact humanresources@pebo.com to ask for an accommodation, alternative application process, or other inquiries.