HRIS Analyst Senior

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation.

Schedule: Monday - Friday 8:00AM - 5:00PM

Location: Administration 121 NW Everett St, Portland, OR 97209

Compensation: $96,220.80-$125,091.20

SUMMARY: This position is responsible for configuration, optimization and support of the Human Resource Technologies. The Senior HRIS Analyst in coordination with the HR, HRIS and IT teams supports the maintenance and development of the human capital management and related interfaces with other systems. This role works in a collaborative environment to develop efficiencies and document processes while creating custom reports and performing data analysis to ensure integrity of data, system structure and performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Facilitates and leads requirements gathering and Human Resources Information Services (HRIS) implementation projects as well as other HR technologies,
• Provide, assist with, and guide the vision and direction for how HR technology should be utilized to support CCC's business initiatives
• The role will work and collaborate with business leaders on process definition, improvement, systems, and performance and best practices
• Evaluate HR data across business segments, drive data quality as needed, extract data from source systems to create and prepare periodic ad-hoc reports
• Support the design and data delivery of various HR insights and analytics; initial requirements gathering, data discovery/gap analysis and the development of dashboards and reports by collaborating with IT teams
• Work as a SME in the reporting area encompassing systems, processes and procedures associated with enterprise applications
• Manage, configure, support, and optimize the design and performance of existing systems and other systems and applications.
• Work and partner with stakeholders within HR, IT, Accounting and Payroll to provide creative and efficient solutions to business needs
• Be the lead subject matter expert in HR systems by researching and assessing technology needs, identifying systems/process improvements, and delivering technological solutions that support operational excellence
• Recommend process improvements, innovative solutions, and policy changes for HR team members
• Develop and maintain audit processes to analyze and identify data issues and maintain data integrity
• Determine and manage root-cause analyses, brainstorm resolution options and communicate the same effectively across various teams including customers
• Define, test, train, implement, and support HR systems and act as leader for analytics and other HR technology projects as needed
• Develop process diagrams, use cases, test plans, and training documentation as needed
• Ensures HR systems are user-friendly and meet the needs of employees and managers
• Ensure HR systems integrate seamlessly with other business systems
• Lead change initiatives and manage the human side of technology implementations to include project management of technology change initiatives.
• Responsible for training end-users on new systems and providing ongoing support to ensure successful adoption
• Lead HRIS relations including, but not limited to weekly HRIS calls, troubleshooting issues with HRIS and CCC programs.
• Maintain content on the SharePoint HR Intranet page and work with the IT department to expand HR's utilization of the system.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediate reporting of any PHI breach of CCC or outside provider health records to the CCC Legal and Quality departments, as well as to the program administrator.
• Attend all mandatory CCC trainings in a timely manner.
• Perform other duties as assigned.

SKILLS AND ABILITIES:

• Ability to translate business workflows into software.
• Ability to work on team and proficient in collaborating with internal stakeholders and vendor to understand and contribute to vision and value of specific projects.
• Ability to develop training materials and train end users.
• Ability to engage with diverse staff and leadership to promote trust, collaboration, and partnership between programs and the Human Resources department.
• Sound decision-making skills and excellent professional judgment.
• Ability to handle sensitive and confidential information on a daily and ongoing basis.
• Ability to communicate clearly and concisely both orally and in writing, including technical writing, interpersonal skills, and speaking to groups of employees.
• High level of organizational skills and attention to detail.
• Ability to multi-task in a fast pace environment.
• Ability to work independently and as part of team.
• Must be able to manage time and meet deadlines.
• Must be able to work under pressure.
• Ability to prioritize multiple tasks and organize large amounts of information.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Human Resources, Information Systems, Business Administration or related field OR an equivalent combination of education and experience required.
• 5 years of HRIS business/systems analysis experience, application development, reporting writing or other IS activities required.
• Experience with UKG HRIS and Relias LMS strongly preferred.
• Good understanding in user experience and interface design and development.
• Proficient in computer systems (Microsoft Office Suite, Outlook, SharePoint, etc.) with advanced Excel skills.
• Ability to effectively present information and respond to questions form managers and internal and external customers.
• Must pass a pre-employment drug screen, TB test, and background check.
• If in recovery, must be currently clean and sober.
• Must adhere to agency's policies of non-discrimination.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations, treating each individual with respect and dignity.

BENEFITS:

Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package that includes base wages, medical, dental, vision, and voluntary plans. Central City Concern also takes employees' financial wellness into consideration and provides a rich retirement match.

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Up to 11 recognized Holidays and 2 Personal Holidays (dependent on work shift schedule)
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer-Paid Life, Short-Term Disability, & Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.