Administrative Assistant - Front Desk - FT - North Charleston

Serves as front-desk attendant for internal and external contacts and provides general office support. Greet customers, answer telephone, provide directions or information, and solve routine issues.

Essential Duties and Responsibilities

• Demonstrates commitment to organizational values of Integrity, Collaboration, Attitude, Respect and Excellence. (I-CARE Values)
• Provides amazing customer experiences to all internal and external customers. (ACE Values)
• Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.
• Communicates routine and general information to staff, customers, and/or public about standard services, processes, and procedures using prescribed or established guidelines.
• Provide administrative support and perform routine office support functions as requested by various Palmetto Goodwill departments.
• Maintain a safe and clean reception area.
• Maintain continuity among work teams by documenting and communicating actions, rules, and regulations.
• Contact the police department when potential theft, violence, or threat of violence is observed.
• Establish and maintain office files and activity logs.
• Receive, process, and ensure confidentiality of sensitive information and materials.
• Maintain inventory of office equipment and supplies.
• Maintain and update mailing lists; organize and implement mass mailings.
• Perform routine data entry.
• Review documents and ensure proper format.
• Prepare, process, update, and compile routine documents, records, and reports.
• Open, sort, and distribute mail.
• Deliver and/or pick up documents, equipment, or supplies.
• Maintains security by following procedures; monitoring vehicle logbook; issuing visitor badges.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Performs various clerical tasks on an as needed basis.
• Other duties as assigned.