Clinical Services Sr Manager

Posting Date

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.

Here's what you can expect as a Sr. Manager, Clinical Services at DaVita:

• Identify specific training needs within the division and implement action plans to meet those
• Assist in corporate and/or division initiatives and special projects as assigned
• Participate as a member of the Division's Operations Management Team in development of strategic direction and to ensure the development of outcome programs to support the direction
• Participate in the divisional operations review process and provide reports with analysis as requested
• Allocate resources according to divisional priorities
• Travel required: up to 50%

Responsibilities include, but are not limited to:

• Provide coaching and leadership including effective performance feedback
• Develop and conduct educational programs to keep teammates up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to maintain teammates' knowledge of department processes and goals
• Facilitate teammate development (coaching, mentoring, DaVita training, outside training);

ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION:

• Willingness and desire to create a team learning environment
• Demonstrated ability to provide a balance to department efficiency and field service excellence
• Willingness to assist teammates in order to achieve departmental goals
• Demonstrated strengths in teambuilding and leadership skills
• Supervisory experience demonstrating willingness, desire, ability and aptitude for coaching, mentoring, training, and developing teammate performance and skills to foster a positive, fulfilling work environment
• Demonstrated ability to lead and motivate teammates
• Ability to maintain open and clear communication with teammates
• Passion for quality care and individual team members' roles in the provision of care
• Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
• Demonstrated ability to work well with cross-functional groups
• Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels across the company
• Approachable and open
• Demonstrated ability to communicate difficult or sensitive information tactfully
• Demonstrated strengths in organizational, attention-to-detail, analytical, reasoning, critical thinking, and problem solving skills
• Demonstrated proficiency in consultative skills when addressing complex inquiries
• Demonstrated time management skills and ability to work independently, handle multiple priorities concurrently with shifting time frames, and meet deadlines; self-starter with high degree of initiative, urgency, and follow through
• Ability to delegate appropriately

MINIMUM QUALIFICATIONS:

• Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required
• Current license as LPN or RN in state of practice or current status as Registered Dietitian required
• Education commensurate with above licensure/registration
• Minimum of three (3) years' nephrology experience required; five (5) years' experience preferred
• DWOM attendance preferred
• Held a divisional lead role successfully preferred
• CNN or CDN, Bonent certification within two years of employment strongly preferred
• Experience in CQI methodology and techniques required
• Experience in teaching the adult learner strongly preferred with demonstrated ability to communicate technical/medical information in lay terms as necessary
• Scheduling flexibility and ability to travel required
• Current driver's license in state of residence and insurable driving record required
• Intermediate computer skills and proficiency in MS Word, Excel and PowerPoint with ability to create presentations and use the Internet effectively

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.