Desktop Support

This is an exciting opportunity to join a leading organization in the financial services sector, dedicated to providing stability and security to its customers. As a vital partner, Aquent is seeking talented individuals to contribute to a critical aspect of their IT infrastructure. This role offers a unique chance to directly impact the operational efficiency and readiness of the workforce by ensuring seamless technology deployment and management. Are you a meticulous and hands-on IT professional passionate about ensuring every new hire and existing team member has the essential technology they need to succeed? We are looking for a dedicated individual to join a dynamic team, playing a crucial role in the lifecycle management of essential equipment. You will be instrumental in preparing, deploying, and maintaining devices, directly contributing to the productivity and success of the entire organization. Your work will ensure that our colleagues are always equipped with reliable, up-to-date technology, making a tangible difference in their daily operations.

**Key Responsibilities:**

* Manage the inventory and preparation of devices, moving equipment from stock to the build area.

* Perform comprehensive device imaging for new hires, break-fix scenarios, and equipment refreshes.

* Set up and configure devices on the network for new employees, ensuring immediate connectivity.

* Collaborate with internal support teams for efficient shipping, receiving, and updating of asset records.

* Maintain accurate asset information across various platforms, including database and internal sites.

* Execute data wiping procedures on mobile devices, preparing them for disposal or refurbishment.

* Handle the physical logistics of equipment, including lifting, pushing, and pulling items weighing up to 50 lbs.

* Contribute to various miscellaneous tasks within the equipment depot to support overall operational success.

**Required Skills & Experience:**

* Proven experience in IT support, particularly with device imaging, deployment, and asset management.

* Familiarity with network setup and configuration for end-user devices.

* Experience with data wiping and preparing equipment for disposal or reuse.

* Ability to perform physical tasks, including lifting, pushing, and pulling up to 50 lbs.

* Strong organizational skills and attention to detail for managing inventory and updating records.

* Proficiency in using asset management systems and internal collaboration platforms.

**About Aquent Talent:** Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

The target hiring compensation range for this role is $18 to $20. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.