New

OPERATIONS COORDINATOR

Duke Clinical Research Institute
United States, North Carolina, Durham
300 West Morgan Street (Show on map)
Mar 31, 2026
Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries. Be You. Be Bold. Choose Duke. Be You. At Duke University, our work in admissions is grounded in accuracy, service, and collaboration. This role plays a critical administrative and operational part in supporting the Law School's admissions, enrollment, and academic processes while working closely with students, faculty, and University partners. Qualifications Education/Training: Work generally requires knowledge of office administration and communications, normally acquired through a completion of an Associate's degree program. Experience: Work requires three years of relevant experienceOR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. Be Bold. This position provides essential oversight, coordination, and administrative leadership across admissions operations, joint degree enrollment, and exam administration-ensuring compliance, precision, and continuous improvement. What You'll Do: Administrative Oversight of Admissions Operations Supervise and coordinate the JD Application processing system, including tasks such as application flow, investigating and resolving incomplete applications, fee waivers Provide oversight to the electronic interface with key data bases, including ACES, LSDAS Reports, and PeopleSoft Assist in coordination in preparation and dissemination of materials to prospective applicants Orient, train and supervise employees who assist in the admissions process, including file readers, students, and office secretary Manage the immunization compliance process for all admitted students Maintain systems of strict quality control to ensure 100% accuracy in communication of admissions decisions Investigate, recommend and implement methods for improving office procedures and service delivery Administrative Tracking of Enrollment Process for Joint Degree Students Liaison with multiple Duke schools and departments with whom the Law School has joint degree arrangements to ensure consistent tracking of current Law School students and their joint degree enrollment status- applications, late registration, withdrawals, etc. Facilitate a process of ongoing communication with other Law School departments, including the Registrar's Office, regarding joint degree admissions Administrative Back-up for Student Exams Administration Maintain a thorough knowledge of the policies and procedures related to the student examination process so as to be able to step into, or assist with, the exam administrator role Maintain a thorough knowledge of the policies and procedures regarding accommodated exams so as to be able to step into, or assist with, this aspect of the exam administrator role Other Administrative Duties Ensure 100% compliance with University record retention policies with regard to prior year Admissions records Respond to applicant emails and phone calls, provide admissions counseling, compose letters and statements independently to applicants, determine which correspondence requires the attention of the Associate Dean Maintain knowledge of the Law School's programs and admissions requirements in order to provide accurate information to applicants, to interpret requests and to screen requests requiring the attention of the Associate Dean for Admissions and Financial aid Serve as the Law School's representative to the University-level SISS Advisory Committee and advise the Associate Dean for Admissions and Financial Aid, Associate Dean for Student Affairs, and Law School Registrar of decisions of this Committee that have implications for Law School policies and procedures Coordinate reporting of ethnicity data to the American Bar Association among multiple Law School departments to ensure consistency and accuracy of reports Manage the Admissions budget during the fiscal year, including processing of expenditures and analysis and reporting of budget variances for the Associate Dean for Admissions and Financial Aid Reports to the Associate Dean for Admissions and Financial Aid Choose Duke. Duke University offers a dynamic academic environment where administrative excellence supports student success, institutional integrity, and continuous improvement across the Law School and the broader University community. Ready to Make a Difference? Apply now and support the operations that help shape the future of legal education at Duke. Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $48,960.00 to USD $77,928.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/ Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information andreasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).